Kalyah Carrera
TRAVELERS REST,SC
Summary
Dynamic professional with a proven track record at Upcountry Provisions Bakery And Bistro, excelling in team leadership and customer service. Expert in marketing and relationship building, I consistently enhanced guest experiences and drove positive changes, ensuring exceptional food and service while fostering a collaborative environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Head Opener, Head Closer, Assistant Manager.
Upcountry Provisions Bakery And Bistro
06.2023 - Current
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Excelled in every store position and regularly backed up front-line staff.
- Cross-trained crew members on different duties to increase coverage.
- effectively closed down and opened up the restaurant on a weekly basis, making sure everything was set out properly and looked nice.
Education
High School Diploma -
Homeschool
Travelers Rest, SC05.2025
Skills
- Marketing
- Team leadership
- Staff development
- Sales techniques
- Cross-functional teamwork
- Business development
- Goal setting
- Coaching and mentoring
- Relationship building
- Expectation setting
- Customer service
- Work prioritization
- Decision-making
- Guest experiences
- Production leadership
Timeline
Head Opener, Head Closer, Assistant Manager.
Upcountry Provisions Bakery And Bistro
06.2023 - Current
High School Diploma -
Homeschool
Similar Profiles
Maggie McLeanMaggie McLean
General Manager at Roswell Provisions Le Bistro LLCGeneral Manager at Roswell Provisions Le Bistro LLC
Erin NartkerErin Nartker
Baker at Provisions Bread and BakeryBaker at Provisions Bread and Bakery
Julio GonzalezJulio Gonzalez
Assistant Baker at Freida's Bakery and ProvisionsAssistant Baker at Freida's Bakery and Provisions
Jeannette FreemanJeannette Freeman
Speech-Language Pathologist at Palmetto Early Interventions, LLCSpeech-Language Pathologist at Palmetto Early Interventions, LLC
JOSH MATHISJOSH MATHIS
Director of Sales and High Ticket Closer at The Speaker LabDirector of Sales and High Ticket Closer at The Speaker Lab