Kalynn Hoff

• Used computerized ticketing systems to process ticket orders accurately and securely.
• Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
• Researched and resolved customer ticketing issues to promote satisfaction.
• Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Supported healthcare team in maintaining high standards of patient care.