Summary
Overview
Work History
Education
Skills
Timeline
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Kamaira Bulletts

Beech Island

Summary

Dynamic customer service professional with a strong work ethic and proven ability to enhance guest experiences at The Proper Plate. Skilled in payment processing and adept at complex problem-solving, I excel in high-pressure environments, ensuring efficient operations and fostering customer loyalty through exceptional service and relationship-building.

Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Cashier

The Proper Plate
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Restaurant Hostess/Restaurant Server

The Feedsack Restaurant
06.2022 - Current
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.

Restaurant Hostess

The Wilcox Restaurant and Hotel
07.2021 - 05.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Assisted all In Housed guests, making sure they had a spot at any given time.

Education

GED -

Aiken County Adult Education
2432 Jefferson Davis Hwy.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Complex Problem-solving
  • Scheduling
  • Handling complaints
  • Payment processing
  • POS system operations

Timeline

Cashier

The Proper Plate
10.2024 - Current

Restaurant Hostess/Restaurant Server

The Feedsack Restaurant
06.2022 - Current

Restaurant Hostess

The Wilcox Restaurant and Hotel
07.2021 - 05.2022

GED -

Aiken County Adult Education

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Kamaira Bulletts