Kanesha Wright-Love
Newberry
Summary
Assisted in achieving organizational goals by expanding knowledge and skills in a dynamic environment. Supported team efforts to contribute to overall company success. Authorized to work in the US for any employer.
Overview
17
17
years of professional experience
Work History
Wire Harness Assembler
Trane Technologies
Newberry, SC
07.2024 - Current
- Executed assembly of wire harnesses in strict accordance with engineering specifications and quality standards.
- Executed comprehensive inspections of completed assemblies to ensure optimal functionality and identify defects.
- Facilitated collaboration among team members to enhance assembly processes and minimize waste.
Online Digital Shopper
Walmart
Newberry, SC
11.2022 - 12.2023
- Executed shopping for customer orders utilizing provided equipment.
- Cultivated robust client relationships to drive repeat business.
- Executed transaction processing with precision and efficiency.
Customer Service Representative
Teleperformance
Columbia, SC
12.2020 - 03.2021
- Oversaw high volume of incoming calls to ensure efficient communication.
- Cultivated and generated high-quality sales leads through targeted outreach strategies.
- Evaluated and identified customer needs to enhance satisfaction levels.
- Cultivated sustainable relationships and trust with customer accounts through proactive and interactive communication.
- Ensured provision of accurate, valid, and complete information through utilization of appropriate methods and tools.
- Achieved personal and customer service team sales targets while efficiently managing call handling quotas.
- Resolved customer complaints by providing suitable solutions and alternatives within established timeframes. Followed up to confirm satisfactory resolution.
- Maintained accurate records of customer interactions. Processed customer accounts efficiently. Organized and filed essential documents.
- Implemented communication procedures, guidelines, and policies to ensure consistency.
- Exceeded expectations to foster customer engagement.
Production Associate
Samsung Electronics
Newberry, SC
12.2017 - 12.2020
- Monitored and controlled the feeding of raw materials into production machinery to maintain workflow efficiency.
- Collaborated with team members to ensure timely and accurate assembly of goods on production lines.
- Evaluated production stages to identify areas for improvement and optimize output.
- Conducted routine quality assessments and testing to maintain standards and compliance.
- Implemented systematic storage solutions for goods and raw materials, enhancing accessibility and organization in the warehouse.
- Executed order fulfillment processes using lifting equipment and forklift trucks to ensure operational efficiency.
- Coordinated packing processes to optimize efficiency and protect items during transit.
- Conducted regular inspections and upkeep of work areas and equipment to promote safety and performance.
- Achieved operational efficiency by proactively addressing management's additional requests. Adapted to shifting job responsibilities, contributing to team success and organizational agility.
Logistics Worker
Caterpillar
Newberry, SC
01.2017 - 03.2017
- Assisted in loading and unloading parts and materials. Supported weight counting of parts for inventory accuracy. Helped pull customer orders and stage shipments for delivery.
- Executed receiving inspections to verify quality and compliance of incoming materials.
- Independently managed work assignments with minimal supervision.
- Operated dock leveler, ensuring efficient warehouse operations.
- Ensured adherence to safety protocols in all job functions.
Custodian
GCA Services
Newberry, SC
12.2013 - 01.2015
- Assisted in general cleaning tasks and light floor maintenance. Supported special event setups to ensure readiness. Collaborated with team members to maintain cleanliness standards.
- Executed collection and removal of trash and recyclables to maintain cleanliness and sustainability.
- Maintained cleanliness of restroom facilities and ensured timely replenishment of supplies.
- Executed thorough cleaning of assigned areas, ensuring all furniture, telephones, fixtures, walls, windows, window sills, blinds, and vents met high standards of cleanliness.
- Oversaw sweeping, mopping, and vacuuming of all area floors, restrooms, and break areas.
Pallet Jack Operator
Kraft Heinz Company
Newberry, SC
11.2009 - 09.2013
- Oversaw loading and unloading of products on production line.
- Oversaw transportation of used tanks to cleaning facility for maintenance.
- Assisted in maintaining cleanliness and organization of bacon line area. Supported team members in preparing and packaging bacon products. Contributed to efficient workflow by following safety and quality standards.
- Executed grading processes along the ridged line with precision.
- Assisted in maintaining condensation wiper functionality to support vehicle safety and performance. Collaborated with team members to troubleshoot and resolve issues related to wiper systems. Contributed to routine inspections and maintenance tasks to ensure optimal operation.
- Operated production machinery to support efficient manufacturing processes. Assisted in maintaining equipment to ensure optimal performance. Collaborated with team members to meet production goals.
Technical Support
InSite Support Services
Newberry, SC
02.2009 - 10.2009
- Facilitated customer troubleshooting for computer-related issues.
- Resolved modem and router issues to ensure seamless connectivity.
Education
High School Diploma -
Newberry High School
Newberry, SC06.2009
Skills
- Oversaw custodial operations to ensure cleanliness and safety in facilities
- Operated pallet jack to transport materials efficiently across warehouse Assisted team members in loading and unloading goods Maintained equipment in good working condition to support daily operations
- Executed thorough cleaning protocols to maintain hygiene standards in various environments
- Assisted in organizing shipments and receiving inventory Supported team members in maintaining accurate records of incoming and outgoing goods Contributed to efficient warehouse operations by preparing items for dispatch
- Assisted in assembling components for various projects Supported team members in achieving project milestones Contributed to maintaining a safe and organized workspace
- Assisted in coordinating logistics operations to support timely delivery of goods Collaborated with team members to streamline processes and improve efficiency Supported inventory management to maintain optimal stock levels
- Oversaw inventory management and logistics operations within warehouse environment
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays
Timeline
Wire Harness Assembler
Trane Technologies
07.2024 - Current
Online Digital Shopper
Walmart
11.2022 - 12.2023
Customer Service Representative
Teleperformance
12.2020 - 03.2021
Production Associate
Samsung Electronics
12.2017 - 12.2020
Logistics Worker
Caterpillar
01.2017 - 03.2017
Custodian
GCA Services
12.2013 - 01.2015
Pallet Jack Operator
Kraft Heinz Company
11.2009 - 09.2013
Technical Support
InSite Support Services
02.2009 - 10.2009
High School Diploma -
Newberry High School