Kara Crawford
North Augusta,SC
Summary
Passionate about transitioning from the skilled nursing field to a more creative work environment. Eager to learn and collaborate on innovative ideas. Excited to bring strong communication and problem-solving skills to a new role that challenges me to think outside the box. Dedicated professional with a proven track record of adapting quickly to new environments and thriving in fast-paced settings. Seeking an opportunity to leverage a diverse skill set and make a meaningful impact in a dynamic work environment.
Overview
26
26
years of professional experience
Work History
Office Manager/HR
THE PLACE AT MARTINEZ SKILLED NURSING AND REHABILITATION
09.2023 - Current
- Verified benefits and eligibility with insurance companies, Medicare and Medicaid.
- Assisted residents and families with Medicaid process from application to follow-up/approval.
- Filed long term care insurance claims to carriers.
- Maintained accurate demographic, census and insurance/authorization records in PointClickCare.
- Submitted Payroll Based Journal Reporting quarterly to CMS.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Onboarding new employee and submission of weekly payroll for 90 plus employees using Paychex Time and Attendance.
Office Manager/Admissions Coordinator
AMARA SKILLED NURSING/KENTWOOD SKILLED NURSING HOME – PIEDMONT
01.2017 - 08.2023
- Completed Medicaid process with families and worked with DFCS to ensure a high Medicaid approval rate.
- Developed and maintained rapport with hospital case workers that was crucial to acquiring new residents.
- Assisted families with completion of admission paperwork to ensure worry free experience.
- Obtained benefits/eligibility and prior authorizations for potential residents.
- Handled sensitive information with discretion, maintaining confidentiality of company documents.
Office Manager/HR
THE PLACE AT MARTINEZ SKILLED NURSING AND REHABILITATION
04.2006 - 08.2016
- Receivables/collections and monthly aging meetings.
- Completion of Medicaid application process and follow-up to approval with periodic updates provided to family members.
- Verified Medicare benefits and eligibility on WPS system.
- Onboarding of new employees and payroll submission for 90 plus employees using Paychex Time and Attendance software.
- Maintained employee files in compliance with state survey requirements.
- Maintained resident trust account in compliance with state survey compliance requirements.
Medicare Biller
CARE MANAGEMENT
11.1999 - 03.2006
- Billed Medicare and follow up for five skilled nursing facilities
Education
GED -
George P. Butler High School
Augusta, GASkills
- Maintained compliance during state surveys
- Proficient in Microsoft Word and Excel
- Skilled in securing prior authorizations
- Office administration
- Experienced with PointClickCare software
- Customer relations
- Clear oral/written communication
- Document management
Timeline
Office Manager/HR
THE PLACE AT MARTINEZ SKILLED NURSING AND REHABILITATION
09.2023 - Current
Office Manager/Admissions Coordinator
AMARA SKILLED NURSING/KENTWOOD SKILLED NURSING HOME – PIEDMONT
01.2017 - 08.2023
Office Manager/HR
THE PLACE AT MARTINEZ SKILLED NURSING AND REHABILITATION
04.2006 - 08.2016
Medicare Biller
CARE MANAGEMENT
11.1999 - 03.2006
GED -
George P. Butler High School
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