Kareen Reaves
Department of Veterans Affairs
MONCKSCORNER
1
Certification
18
years of professional experience
Dedicated Clinical Pharmacy Technician with expertise in patient education, medication reconciliation, and problem-solving. Committed to optimizing medication management and enhancing patient safety through meticulous attention to detail and effective communication.
Work History
Clinical Pharmacy Technician
7 Years 11 Months- Collaborated with pharmacists to optimize patient medication management processes.
- Educated patients on proper medication use and potential side effects.
- Conducted medication reconciliation to enhance treatment accuracy and safety.
- Assisted pharmacists with formulary management, ensuring cost-effective and evidence-based medication use.
- Maintained compliance with federal and state regulations, upholding the highest standards of pharmacy practice.
- Served as a trusted resource for patients, providing guidance on proper medication use and answering inquiries regarding potential side effects or interactions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Promoted adherence to treatment regimens through targeted counseling sessions tailored to individual patient needs and preferences.
- Filled patient prescriptions
- Utilize Script Pro automated dispensing cabinets to fill patient prescriptions
- Reviews, manages and resolves all pharmacy view alerts within 24 hours
- Performed various task related to The Mission Act and Community Care
Inpatient Pharmacy Technician
9 Years 8 Months- Managed medication inventory, ensuring compliance with safety protocols and regulatory standards.
- Compounded sterile and non-sterile medications according to established guidelines and procedures.
- Trained new pharmacy technicians on operational procedures and best practices for efficiency.
- Oversaw daily workflow in inpatient pharmacy, enhancing service delivery and reducing wait times.
- Implemented process improvements that streamlined prescription verification and medication distribution systems.
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Supported the training of new pharmacy technicians to enhance team performance and improve workflow efficiency.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Increased patient safety through proper labeling, packaging, and storage of medications.
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Maintained inventory levels by ordering, receiving, and stocking medications and supplies.
- Contributed to positive patient outcomes by preparing intravenous admixtures using aseptic technique.
- Reduced medication errors through vigilant monitoring of drug interactions and dosage calculations.
- Dispensed and procured medicinal products and supplies used in hospital.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Utilized automated dispensing cabinets to restock medication.
- Utilized automated dispensing machine to repackage medication.
- Filled and delivered medication carts.
Pharmacy Technician
4 Years 7 Months- Managed medication inventory to ensure accurate stock levels and timely replenishment.
- Assisted pharmacists in preparing and dispensing medications, adhering to safety protocols.
- Maintained patient records and processed prescriptions using pharmacy management software.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Utilized pharmacy management software to process prescriptions efficiently.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Managed opening and closing duties for pharmacy.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Bachelor of Science - Biology
Skills
Medication reconciliation
Problem-solving skills
Patient education and counseling
Pharmacy and customer records management
Resolving customer issues
Teamwork and collaboration
Customer service
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Excellent communication
Critical thinking
Organizational skills
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Clinical Pharmacy Technician
Department of Veterans Affairs
09.2018 - CurrentRead More
Pharmacy Technician
Pharmerica Pharmacy
06.2010 - 01.2015Read More
Inpatient Pharmacy Technician
Department of Veterans Affairs
01.2009 - 09.2018Read More
Columbia College of South Carolina
Bachelor of Science from Biology
Read More