Karen Donerson
Rockhill
Summary
Proven administrative expert from Mt Diablo Unified School District, adept in office management and maintaining confidentiality. Excelled in streamlining operations, enhancing school safety, and fostering parent-teacher relationships. Skills include advanced MS Office suite and exceptional interpersonal communication. Achieved significant improvements in efficiency and community engagement without compromising data protection.
Professional administrative specialist with comprehensive experience in educational environments. Skilled in managing office operations, coordinating schedules, and maintaining student records. Strong focus on team collaboration and flexibility to adapt to changing needs. Reliable and results-driven with keen ability to support staff and students effectively.
Overview
16
16
years of professional experience
Work History
Middle School Secretary
Mount Diablo Unified School District
02.2013 - 02.2019
- Supported school safety initiatives by assisting with emergency planning, drills, and updating relevant staff contact information.
- Enabled timely communication between parents and teachers through the efficient distribution of newsletters and notices.
- Managed financial transactions for the school by processing fees, maintaining accurate records of expenditures, and generating budget reports.
- Contributed to a positive work culture among staff members by organizing team-building activities and social events throughout the year.
- Aided in maintaining a safe learning environment through monitoring visitor access and issuing visitor passes when necessary.
- Supported administrative staff with daily tasks such as photocopying materials, entering data into databases, and answering phone calls.
- Assisted in maintaining an up-to-date school calendar by inputting important dates and events into the electronic scheduling system.
- Maintained an accurate inventory of office supplies to ensure uninterrupted day-to-day operations within the school office setting.
- Safeguarded confidential student information by maintaining secure files and adhering to privacy regulations.
- Assisted in the development of a positive school environment by greeting parents, students, and staff with professionalism and enthusiasm.
- Bolstered parent-teacher relationships through effective scheduling of conferences, meetings, and events.
- Facilitated smooth transitions for new students by providing registration assistance and preparing orientation materials upon enrollment.
- Provided a welcoming environment for prospective students and their families during school tours and open house events.
- Streamlined office operations for increased efficiency with organized filing systems and electronic records management.
- Promoted prompt resolution of issues by serving as a liaison between administrators, teachers, parents, students when necessary.
- Ensured timely completion of required documentation such as IEPs, 504 plans, and progress reports by providing clerical support to the special education team.
- Enhanced communication by managing correspondence, distributing memos, and updating school bulletin boards.
- Enabled better decision-making processes for administrators through diligent record-keeping and generation of detailed reports on attendance trends or disciplinary incidents as needed.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Elementary School Secretary
Mt Diablo Unified School District
03.2003 - 02.2013
- Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
- Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
- Assisted in creating a safe learning environment for students by monitoring visitor access to campus facilities during daytime hours.
- Facilitated communication among staff members by managing phone calls, distributing mail, and updating bulletin boards regularly.
- Ensured timely distribution of important announcements to staff members through email or printed memos.
- Assisted in the planning and execution of special school events such as fundraisers, parent-teacher conferences, and field trips.
- Safeguarded student health records in accordance with legal requirements, ensuring confidentiality at all times.
- Contributed to a positive school environment with excellent customer service skills when interacting with students, parents, and staff.
- Demonstrated adaptability and flexibility in handling a wide range of administrative tasks as needed to support the overall needs of the school community.
- Collaborated effectively with school administration team to ensure smooth daily operations in the main office area.
- Provided essential support during emergencies or crisis situations within the school setting by following safety protocols effectively.
- Streamlined registration process for new students by developing organized procedures that simplified paperwork collection and data entry tasks.
- Handled sensitive information discreetly while adhering to privacy guidelines set forth by the school district policy.
- Managed budgeting and purchasing for the school office, ensuring adequate supplies were available for faculty and staff needs.
- Maintained an organized office workspace, ensuring easy retrieval of files and documents when needed by staff members or parents.
- Supported student success by maintaining accurate records on attendance, grades, and other pertinent information.
- Supported the school''s mission and vision through active participation in faculty meetings, committees, and other collaborative efforts with colleagues.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Certificate - Early Childhood Care And EducationCertificate InEa
Merritt College/Laney College
Oakland, CASkills
- Phone etiquette
- Maintaining confidentiality
- Scheduling appointments
- Filing systems
- Maintaining files
- Basic accounting
- Typing speed
- High volume phone inquiries
- Proofreading
- Parent-teacher liaison
- Student assistance
- Documentation and control
- Meeting preparation
- Office equipment operation
- Parent liaison
- Filing and data archiving
- Confidentiality
- Prioritization
- Strong interpersonal skills
- Project planning
- Strong organization
- Records management
- Student supervision
- Professional demeanor
- Document preparation
- Problem-solving aptitude
- Written communication
- Schedule coordination
- Policy enforcement
- Workflow planning
- File maintenance
- Attendance tracking
- Student recordkeeping
- Calendar management
- Project coordination
- Mail management
- Mail processing
- Meeting coordination
- Test material printing
- Teamwork
- Multitasking and time management
- Teamwork and collaboration
- Fast learner
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
- Cleaning and sanitizing
- Reliability
- Excellent communication
- Clear communication
- Organizational skills
- Team collaboration
- Telephone and email etiquette
- Active listening
- Effective communication
- Adaptability and flexibility
- Customer and client relations
- Verbal and written communication
- Document and file management
- Customer relations and communications
- Relationship building
- Organizational management
- Office administration
- Microsoft office
- Writing and editing
- Data entry
- Confidentiality and data protection
- Office management
- Self motivation
- Database entry
- Excel spreadsheets
- Interpersonal skills
- Invoice processing
- Conflict resolution
- Scheduling and calendar management
- Appointment scheduling
- Professionalism
- Administrative procedures
- Employee communications
- Interpersonal communication
- Scheduling
- Complex Problem-solving
- Editing and proofreading
- Record keeping
- Inventory control
- Time management abilities
- Advanced MS office suite
- Appointment coordination
- Administrative background
- Microsoft Office Suite
- Document management
Timeline
Middle School Secretary
Mount Diablo Unified School District
02.2013 - 02.2019
Elementary School Secretary
Mt Diablo Unified School District
03.2003 - 02.2013
Certificate - Early Childhood Care And EducationCertificate InEa
Merritt College/Laney College
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