Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
References
Timeline
Generic

Karie Adams

Columbia

Summary

Compassionate professional in social and community service management, with expertise in developing and executing tailored care plans for youth in residential environments. Proven skills in crisis intervention, behavior management, and fostering strong relationships. Achievements include enhancing the well-being of at-risk youth through effective communication and empathetic support. Excel in communication, empathy, and leadership, ensuring successful project outcomes, and positive community impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Aftercare Coordinator

Palmetto Place
COLUMBIA
04.2024 - 04.2025
  • Coordinated aftercare services for clients transitioning from residential treatment programs.
  • Developed personalized care plans to address individual client needs.
  • Facilitated communication between clients and healthcare providers for continuous support.
  • Organized workshops and support groups to enhance client engagement and recovery.
  • Managed case files and documented client interactions in compliance with regulations.
  • Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
  • Provided emotional support to clients in crisis situations.
  • Managed inventory of supplies necessary for daily operations of program.
  • Organized community events designed to foster learning opportunities outside the classroom environment.
  • Supported administrative tasks related to grant applications and reporting requirements.
  • Provided direct supervision of youth in the aftercare program.
  • Identified potential funding sources for program expansion initiatives.
  • Cultivated relationships within the community to increase awareness about program offerings.
  • Conducted intakes and assessments for new participants in the program.
  • Collaborated with community partners to ensure access to resources for participants.
  • Recruited volunteers to assist with programming activities.
  • Facilitated group sessions focused on life skills, social skills, and conflict resolution.
  • Provided crisis intervention when necessary to de-escalate challenging situations.

Boys and Girls Site Director

Boys and Girls Club
COLUMBIA
12.2023 - 03.2025
  • Directed daily operations and supervised staff at youth development organization.
  • Trained and mentored staff to improve service delivery and program effectiveness.
  • Ensured compliance with safety regulations and organizational policies for all activities.
  • Assisted in recruiting, training, evaluating, and disciplining employees as needed.
  • Ensured compliance with safety regulations and standards in the workplace.
  • Oversaw inventory management activities such as tracking stock levels and ordering supplies.
  • Conducted regular meetings with staff to review performance metrics and identify areas for improvement.
  • Provided guidance, direction, and support to ensure completion of projects on time and within budget.

Market Coordinator

Harvest Hope Food Bank
Columbia
06.2023 - 10.2024
  • Managed 50 to 100 volunteers daily, ensuring efficient operations.
  • Handled food sourcing for pantry during service hours.
  • Provided dignified experiences for both clients and volunteers.
  • Directed distribution processes for food and support services.
  • Upheld cleanliness standards within the food bank premises.
  • Coordinated community outreach efforts to raise awareness of food assistance programs.
  • Developed partnerships with local organizations to enhance service delivery and collaboration.
  • Trained volunteers on operational processes and best practices for effective service delivery.
  • Communicated regularly with stakeholders to ensure alignment on mission and goals.
  • Created and distributed promotional materials to increase brand awareness.
  • Responded promptly to customer inquiries via phone or email.
  • Planned and produced marketing materials, catalogs, handbooks and charts.
  • Assisted in implementing new processes to streamline operations.

House Parent

Epworth Children's Home
Columbia
02.2023 - 03.2024
  • Maintained daily documentation for all clients to ensure thorough records.
  • Supervised daily activities and routines for children in residential care.
  • Provided emotional support and guidance during challenging situations.
  • Organized recreational and educational activities to promote Casey life skills.
  • Facilitated transportation via mini-bus or car for clients' educational and employment needs.
  • Oversaw home cleanliness and functionality, submitting repair requests as needed.
  • Communicated regularly with families about children's progress and needs.
  • Assisted with conflict resolution among children to foster positive interactions.
  • Documented daily observations to ensure compliance with care standards.
  • Adhered to state regulations regarding the supervision of youth in residential facilities.
  • Managed household operations including budgeting, shopping for groceries and supplies and scheduling maintenance repairs.

Substitute Teacher

ESS Education
Columbia
08.2021 - 12.2022
  • Executed existing lesson plans to ensure effective use of academic time while motivating students.
  • Collaborated with permanent teachers to ensure continuity of instruction and support.
  • Supported school administration in maintaining a safe and orderly school environment.
  • Encouraged positive behavior among students through effective communication techniques.
  • Instructed on various subjects, encouraging participation and a deeper understanding of material.
  • Followed lesson plans prescribed by classroom teacher for structured learning outcomes.
  • Demonstrated correct spoken and written English in classroom activities.
  • Maintained professionalism in teaching practices to support student development.
  • Fulfilled DSS hiring prerequisites, including documentation and fingerprinting processes.

Reimbursement Specialist

Bright Horizons
Remote
02.2021 - 07.2022
  • Oversaw assigned portfolios for multiple clients, maintaining high service standards.
  • Delivered comprehensive policy and tuition reimbursement benefits information to employees.
  • Conducted research to address and resolve application issues.
  • Facilitated communication by answering calls, scheduling callbacks, and following up via email.
  • Reviewed documentation to ensure compliance with company policies and regulations.
  • Coordinated with clients to resolve billing inquiries and discrepancies promptly.
  • Communicated with insurance providers to verify coverage and payment details effectively.

Remote Customer Service Representative

Apple
Remote
09.2019 - 02.2022
  • Resolved customer complaints to enhance satisfaction and retention.
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Collaborated with team members to enhance customer service processes and workflows.
  • Educated customers on product features, helping them maximize their device usage.
  • Engaged customers during online purchases to facilitate smooth transactions.
  • Provided technical support by troubleshooting customer issues effectively.
  • Assisted sales efforts by addressing inquiries and providing product information.

Coach/Instructor

Memphis Athletic Ministries
Memphis
08.2018 - 08.2019
  • Facilitated gym group activities and free play sessions for youth engagement.
  • Developed training programs for youth athletes in various sports.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Led devotionals for elementary, middle, and high school students to encourage spiritual growth.
  • Planned and taught activities that promoted essential life skills and practical gospel application.

Camp Counselor/Kitchen Manager

Kids Across America
Golden
05.2018 - 11.2018
  • Aid in cleaning and maintaining campgrounds as needed.
  • Coordinated meetings and sessions for Homos and kids in adopted cabin.
  • Solved conflicts within the cabins and kitchen.
  • Served as a mentor to eight girls (ages 11-12).
  • Supervised campers during daily activities and ensured safety protocols were followed.
  • Planned and organized engaging recreational activities for diverse groups of children.
  • Guided campers in developing new skills through hands-on learning experiences.
  • Monitored camper behavior and provided support to resolve conflicts effectively.

Education

B.A. - PSYCHOLOGY

CONVERSE COLLEGE
Spartanburg, SC
08.2025

DIPLOMA -

GILBERT HIGH SCHOOL
Gilbert, SC
05.2019

Certificate of Completion - Discipleship

Downline Institute
Memphis, TN
03-2019

Skills

  • Childcare experience
  • Public speaking abilities
  • Customer service excellence
  • Case management
  • Client coordination
  • Community outreach
  • Crisis intervention
  • Empathy development
  • Behavioral management
  • Life skills coaching
  • Housing assistance
  • Referral management
  • Event coordination skills
  • Teaching expertise
  • Effective communication skills
  • Organizational proficiency
  • Leadership and mentoring abilities
  • Presentation delivery skills
  • Retail sales knowledge
  • Childcare management practices
  • Social work knowledge base

Certification

  • CPI Certification (Crisis Intervention)
  • CPR Certification, American Red Cross

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Affiliations

  • Published Poet in 2015 Eber & Wein Publishing "Beyond the Sea Series"
  • Former Collegiate Track & Field Athlete

References

References available upon request.

Timeline

Aftercare Coordinator

Palmetto Place
04.2024 - 04.2025

Boys and Girls Site Director

Boys and Girls Club
12.2023 - 03.2025

Market Coordinator

Harvest Hope Food Bank
06.2023 - 10.2024

House Parent

Epworth Children's Home
02.2023 - 03.2024

Substitute Teacher

ESS Education
08.2021 - 12.2022

Reimbursement Specialist

Bright Horizons
02.2021 - 07.2022

Remote Customer Service Representative

Apple
09.2019 - 02.2022

Coach/Instructor

Memphis Athletic Ministries
08.2018 - 08.2019

Camp Counselor/Kitchen Manager

Kids Across America
05.2018 - 11.2018

B.A. - PSYCHOLOGY

CONVERSE COLLEGE

DIPLOMA -

GILBERT HIGH SCHOOL

Certificate of Completion - Discipleship

Downline Institute

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