Karina Nelson
Greenville
Summary
Academically I am highly motivated and goal oriented in all my undertakings, I have gained skills and experience to work efficiently in a professional setting. Proven track record in enhancing customer experiences and fostering repeat business at Garage Clothing Store, demonstrating exceptional customer service and problem-solving skills. Expert in money handling and fostering teamwork, I significantly contributed to store visual appeal and efficiency. Excelled in multitasking and maintaining high standards of cleanliness and organization at Southern Paws. Highly motivated and goal oriented in all undertakings.
Overview
2
2
years of professional experience
Work History
Sales Associate
Garage Clothing Store
11.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Dog Daycare Attendant
Southern Paws
06.2023 - 08.2024
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Communicated professionally with pet owners via phone, email, and text.
Education
Junior in High School -
Christ Church Episcopal School
Greenville, SC05-2026
Skills
- Customer service
- Teamwork and collaboration
- Money handling
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Garage Clothing Store
11.2024 - 02.2025
Dog Daycare Attendant
Southern Paws
06.2023 - 08.2024
Junior in High School -
Christ Church Episcopal School
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