Karla Macias Jimenez
Bluffton
Summary
Higher education professional with strong foundation in academic coursework and extracurricular involvement. Known for collaborative efforts and consistent contribution to team success. Reliable and adaptable, able to meet evolving needs while maintaining focus on achieving goals. Proficient in research, communication, and problem-solving.
Overview
4
4
years of professional experience
Work History
Services Assistant
University of South Carolina
08.2025 - Current
- Provided exceptional customer service to students and faculty, addressing inquiries and resolving issues promptly.
- Assisted in coordinating campus events, ensuring seamless execution and participant satisfaction.
- Collaborated with team members to streamline processes, improving response rates for student support services.
- Trained new staff on operational procedures and customer service protocols, fostering a cohesive work environment.
- Maintained accurate records of service requests, enhancing overall operational efficiency and response time.
Server/Customer Service
Tio's Latin American Kitchen
05.2024 - 08.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to maintain seamless service flow during peak hours.
- Trained new servers on menu knowledge and service standards to enhance team performance.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Lead Cashier
K1 Speed
09.2021 - 07.2023
- Customer Service, Organizational Skills, Time Management, Bilingual, Leadership, Communication skills
- Supervised daily cash handling and transaction processes to ensure accuracy and efficiency.
- Trained new cashiers on register operations, customer service standards, and operational policies.
- Implemented inventory management practices to optimize stock levels and reduce discrepancies.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
Education
Bachelor of Arts - Public Health
University of South Carolina
Columbia, SC05-2026
High School Diploma - undefined
Bluffton High School
Bluffton, SC05.2023
Skills
- Time management
- Ethical awareness
- Study skills
- Project leadership
- Deadline management
- Visual communication
- Interpersonal communications
- Community engagement
- Paper writing
- Intercultural communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Services Assistant
University of South Carolina
08.2025 - Current
Server/Customer Service
Tio's Latin American Kitchen
05.2024 - 08.2024
Lead Cashier
K1 Speed
09.2021 - 07.2023
High School Diploma - undefined
Bluffton High School
Bachelor of Arts - Public Health
University of South Carolina
Extracurriculars
- Served on the Executive Board of Kappa Delta Chi Sorority Inc. at the University of South Carolina
- Risk Manager for two consecutive semesters, overseeing member safety and compliance
- Held dual roles as Historian and Chaplain, managing organizational records and supporting chapter leadership
- Contributed to the Expansion Committee, assisting with chapter growth initiatives and recruitment strategies
- Active member participating in sorority events and community service projects
- Active member of SHE – Women Empowerment, participating in initiatives to support professional growth and mentorship for women
- Participated in a medical mission trip to Costa Rica with University of South Carolina Women in Healthcare organization, assisting in community health outreach and patient care