Karlie Patzlaff
Charleston
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Server
California Dreaming Restaurant
Charleston
08.2025 - Current
- Provided excellent customer service and ensured guest satisfaction throughout dining experience.
- Took orders accurately and communicated them to kitchen staff efficiently.
- Maintained cleanliness of dining area and ensured proper table settings.
UCA Staff
Varsity Spirit
Vero Beach
03.2024 - Current
- Developed training programs for athletes to enhance performance and skill development.
- Coordinated team practices to ensure effective skill development and team bonding.
- Organized team events and competitions to foster community engagement and spirit.
- Mentored junior coaches in effective coaching strategies and team management.
- Implemented choreography for routines to enhance visual appeal during performances.
- Trained athletes in proper technique for stunts, tumbling, jumps, cheers and dances.
- Ensured safety protocols were followed at all times by athletes and staff.
- Provided positive feedback to motivate squad members during practices and competitions.
- Encouraged team spirit among squad members.
- Created innovative routines that showcased each athlete's strengths.
- Designed routines for performance at shows and sports events, coordinating cheer routines with appearances by dance teams, pep squads and mascots to maximize audience engagement.
Customer Service Office Staff Member
Publix
Charleston
08.2021 - 08.2025
- Assisted customers with inquiries and provided product information.
- Managed cash register operations and processed customer transactions efficiently.
- Collaborated with team members to maintain store organization and cleanliness.
Server
Orchid Island Golf & Beach Club
Vero Beach
03.2025 - 05.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took food and beverage orders accurately from customers.
- Delivered orders promptly to ensure customer satisfaction.
- Maintained cleanliness and organization of dining areas and tables.
- Collaborated with kitchen staff to fulfill special requests and dietary needs.
- Handled customer inquiries and resolved issues professionally and courteously.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Substitute Teacher
School district of Indian River County
Vero Beach
01.2025 - 05.2025
- Facilitated engaging lesson plans and classroom activities for diverse student groups.
- Managed classroom behavior to create a positive learning environment.
- Collaborated with teachers to adapt lessons for individual student needs.
- Implemented school policies and procedures during daily operations.
- Communicated effectively with students, parents, and staff to address concerns.
- Maintained accurate attendance records and reported daily progress to teachers.
- Encouraged positive behavior among students through effective communication techniques.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Education
Bachelor of Science - Biochemistry
College of Charleston
Charleston, SC 08.2025 - 09.2025
Associate of Arts - Biomedical Sciences
Eastern Florida State College
Cocoa, FL 08.2023 - 12.2024
Skills
- Customer service
- Team building
- Project management
References
References available upon request.
Timeline
Server
California Dreaming Restaurant
08.2025 - Current
Bachelor of Science - Biochemistry
College of Charleston
08.2025 - 09.2025
Server
Orchid Island Golf & Beach Club
03.2025 - 05.2025
Substitute Teacher
School district of Indian River County
01.2025 - 05.2025
UCA Staff
Varsity Spirit
03.2024 - Current
Associate of Arts - Biomedical Sciences
Eastern Florida State College
08.2023 - 12.2024
Customer Service Office Staff Member
Publix
08.2021 - 08.2025