KATE PILGRIM
Mount Pleasant
Summary
Proactive professional with extensive experience in logistics operations, influencer marketing and client communications. Expertise in relationship management, negotiation and cross-functional coordination. Demonstrated success in managing high-volume operations and optimizing workflows to enhance client satisfaction. Strong communication skills and a collaborative approach foster effective teamwork in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager
Trident Transport
Charleston
2026.03 - Current
- Managed team of over twelve sales and capacity representatives, optimizing daily workflow and operational efficiency.
- Acted as customer-facing point of contact, supporting client relationships and ensuring high-quality service delivery.
- Mentored team members in fast-paced transportation and brokerage operations, fostering skill development and collaboration.
Capacity Sales Representative
Trident Transport
Charleston
2025.08 - 2026.03
- Coordinated daily communication with drivers and dispatchers to ensure timely management and execution of shipments.
- Negotiated competitive selling rates with carriers to enhance profit margins.
- Managed, tracked and executed 20+ transportation orders per day while ensuring on-time delivery and operational accuracy.
- Developed strong carrier relationships to facilitate efficient load coverage and resolve issues in a fast-paced environment.
Influencer Relations and UGC Coordinator
Uproar By Moburst
Remote
2024.02 - 2025.04
- Executed and optimized integrated influencer campaigns for 5+ clients, each exceeding $10K in budget.
- Cultivated relationships with 75+ influencers across Instagram, TikTok, and YouTube, enhancing brand visibility and engagement.
- Created briefing decks and coordinated deliverables while managing performance metrics, ensuring consistent on-brand storytelling and measurable outcomes.
- Partnered with media and strategy teams to align campaign narratives with brand identity, driving cohesive messaging across all channels.
- Supported content planning and creative ideation, contributing to client-facing presentations and campaign reports.
Digital Media & Influencer Relations Intern
Uproar By Moburst
Remote
2023.08 - 2023.12
- Developed influencer and social content for client channels, enhancing platform growth and engagement.
- Conducted influencer vetting and market research using Klear to analyze audience demographics and engagement rates, ensuring brand alignment.
- Presented strategic campaign plan as final project, showcasing initiative, creative thinking, and analytical insight.
Education
Bachelor of Science - Journalism, Innovation
University of Florida
Gainesville, FL2024-05
Skills
- Social media strategy
- Project coordination
- KPI tracking
- Analytics
- Performance reporting
- Organizational skills
- Multi-project management
- Logistics coordination
- Google Workspace
- Transportation Management Systems (TMS)
- Microsoft Suite
- Workflow optimization
Certification
- Influencer Marketing with Meltwater: Foundations, Meltwater, 08/01/23
- Google Analytics, Google, 10/01/23
Skills
Social media strategy and content creation, project coordination, KPI tracking and analytics (Klear, Creator IQ and Sprout Social), performance reporting, organizational skills, multi-project management and attention to detail, strong writing and copy editing, AP style, proofreading and content editing, Canva, CreatorIQ, Klear, Google Workspace, Transportation Management Systems (TMS) and Microsoft Suite
Timeline
Operations Manager
Trident Transport
2026.03 - Current
Capacity Sales Representative
Trident Transport
2025.08 - 2026.03
Influencer Relations and UGC Coordinator
Uproar By Moburst
2024.02 - 2025.04
Digital Media & Influencer Relations Intern
Uproar By Moburst
2023.08 - 2023.12
Bachelor of Science - Journalism, Innovation
University of Florida