KATEY FELIX
Charleston
Summary
Detail-oriented professional with 8 + years of experience in client-facing roles across SaaS, consumer products, and B2B services. Proven ability to manage complex documentation, build trusted relationships, and navigate regulated environments. Adept at coordinating cross-functional teams, maintaining accurate records, and ensuring compliance with contractual requirements.
Overview
12
12
years of professional experience
Work History
Sales Manager
Middle West Spirits
08.2022
- Secured $777K in new revenue through strategic partnerships and distribution expansion
- Oversaw documentation and compliance for national account launches
- Facilitated product training sessions for clients, ensuring consistent understanding of the Middle West history, quality and product characteristics
Senior Account Manager
Wasserstrom
04.2019
- Managed $25MM+ portfolio, including contract negotiation and compliance oversight
- Led product development initiatives aligned with client specifications and safety standards
- Built strong rapport with team members and clients through transparent communication, fostering trust and accelerating decision-making throughout the fabrication and installation process
Commercial Account Executive
Blackbaud
02.2024 - Current
- Managed full sales cycle for nonprofit clients, aligning tech solutions with compliance and financial reporting needs
- Leveraged Salesforce and Clari to maintain pipeline integrity and accurate forecasting
- Built trust with mission-driven organizations through consultative, insight-led selling
Territory Sales Manager
Aramark
04.2013 - 06.2018
- Ranked top 10% nationally for sales growth; managed CRM and client documentation
- Secured strategic partnerships with major institutions, ensuring service compliance
Education
Bachelor of Business Administration - Marketing
University of Kentucky
Skills
- Contract & Documentation Oversight
- CRM Systems: Salesforce, Microsoft CRM
- Risk Mitigation & Vendor Coordination
- Process Improvement & Compliance Awareness
- Cross-Functional Collaboration
- Relationship building
Timeline
Commercial Account Executive
Blackbaud
02.2024 - Current
Sales Manager
Middle West Spirits
08.2022
Senior Account Manager
Wasserstrom
04.2019
Territory Sales Manager
Aramark
04.2013 - 06.2018
Bachelor of Business Administration - Marketing
University of Kentucky
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