Katherine Gleaton
Summerville,SC
Summary
Functional Office Nurse delivers health care and patient care management while providing high-quality customer service to patients and visitors. Skilled in obtaining and recording vital signs, performing blood draws, injections, rooming patients and assisting providers with patient care. Serves as nursing resource for clinical staff to support scheduling and competency oversight of clinicians.
Overview
28
28
years of professional experience
Work History
LPN Office Nurse
Palmetto Primary Care Physicians
2023.12 - Current
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Improved patient experience by providing compassionate and attentive nursing services in busy office setting.
- Maintained accurate medical records for our schedule daily, ensuring timely updates and efficient communication between healthcare providers.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Managed inventory of medical supplies within office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Administered medications and injections to patients.
- Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
CMA
Palmetto Primary Care Physicians
2021.08 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining organized schedule and swiftly preparing examination rooms.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Phlebotomist
Palmetto Primary Care Physicians
1995.12 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Phlebotomist
Corning Clinical Labs
1995.10 - 1995.11
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining clean work environment.
Education
Associate of Science - Nursing
Trident Technical College
Charleston, SC05.2024
Diploma - Licensed Practical Nurse
Trident Technical College
Charleston, SC10.2023
Certificate - Phlebotomy
Orangeburg Calhoun Technical College
Orangeburg, SC08.1995
Skills
- Attention to detail
- Project management
- Goal setting
- Team collaboration
- Phlebotomy techniques
- Critical thinking
- HIPAA compliance
- Electronic health records
- Anatomy and physiology
- Medication administration
- Empathy and compassion
Timeline
LPN Office Nurse
Palmetto Primary Care Physicians
2023.12 - Current
CMA
Palmetto Primary Care Physicians
2021.08 - Current
Phlebotomist
Palmetto Primary Care Physicians
1995.12 - Current
Phlebotomist
Corning Clinical Labs
1995.10 - 1995.11
Associate of Science - Nursing
Trident Technical College
Diploma - Licensed Practical Nurse
Trident Technical College
Certificate - Phlebotomy
Orangeburg Calhoun Technical College
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