Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Katherine Santiago-Loaeza

Lancaster

Summary

I'm a soldier with monthly drill's in the Army National Guard, pursuing a Bachelor's in Business Administration with a focus on Accounting. Recognized for exceptional customer service and strong teamwork abilities. Consistently punctual and dedicated to delivering high-quality work. I try my best to demonstrate a proactive approach to problem-solving in challenging situations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supply Specialist

U.S. Army National Guard- South Carolina
Eastover
12.2021 - Current
  • Communicated with team members to prioritize supply needs effectively.
  • Assessed each unit's unique equipment needs.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.

Insurance Clerk

Saluda Insurance Group
Lancaster
12.2022 - 09.2025
  • Completed day-to-day duties accurately and efficiently.
  • Processed insurance applications and maintained accurate client records.
  • Assisted clients in understanding policy terms and coverage options.
  • Updated databases with new client information and policy changes promptly.
  • Handled incoming inquiries via phone and email with professionalism.

Restaurant Hostess

Hacienda El Rey
Waxhaw
06.2024 - 07.2024
  • Greeted guests warmly and guided them to their tables.
  • Managed reservations through the restaurant's booking system.
  • Assisted servers by communicating guest needs effectively.
  • Maintained cleanliness and organization of the host stand area.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

Associate of Science - Business Administration

University of South Carolina- Lancaster
Lancaster, SC
12-2024

High School Diploma -

Lancaster High School
Lancaster, South Carolina
05-2022

Bachelor of Science - Business Administration - Accounting

University of South Carolina - Aiken
Aiken, SC

Skills

  • Excel skills
  • Effective communication
  • Time management
  • Problem solving
  • Customer service
  • Adaptability

Certification

  • SC P&C Licensed Insurance Producer
  • SC Notary Public

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • National Honors Society (High School)
  • Highest Honors (High School)
  • Deans List
  • Two Army Accommodation Medals

Timeline

Restaurant Hostess

Hacienda El Rey
06.2024 - 07.2024

Insurance Clerk

Saluda Insurance Group
12.2022 - 09.2025

Supply Specialist

U.S. Army National Guard- South Carolina
12.2021 - Current

Associate of Science - Business Administration

University of South Carolina- Lancaster

High School Diploma -

Lancaster High School

Bachelor of Science - Business Administration - Accounting

University of South Carolina - Aiken
Katherine Santiago-Loaeza