Katherine Santiago-Loaeza
Lancaster
Summary
I'm a soldier with monthly drill's in the Army National Guard, pursuing a Bachelor's in Business Administration with a focus on Accounting. Recognized for exceptional customer service and strong teamwork abilities. Consistently punctual and dedicated to delivering high-quality work. I try my best to demonstrate a proactive approach to problem-solving in challenging situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supply Specialist
U.S. Army National Guard- South Carolina
Eastover
12.2021 - Current
- Communicated with team members to prioritize supply needs effectively.
- Assessed each unit's unique equipment needs.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Insurance Clerk
Saluda Insurance Group
Lancaster
12.2022 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Processed insurance applications and maintained accurate client records.
- Assisted clients in understanding policy terms and coverage options.
- Updated databases with new client information and policy changes promptly.
- Handled incoming inquiries via phone and email with professionalism.
Restaurant Hostess
Hacienda El Rey
Waxhaw
06.2024 - 07.2024
- Greeted guests warmly and guided them to their tables.
- Managed reservations through the restaurant's booking system.
- Assisted servers by communicating guest needs effectively.
- Maintained cleanliness and organization of the host stand area.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Associate of Science - Business Administration
University of South Carolina- Lancaster
Lancaster, SC12-2024
High School Diploma -
Lancaster High School
Lancaster, South Carolina05-2022
Bachelor of Science - Business Administration - Accounting
University of South Carolina - Aiken
Aiken, SCSkills
- Excel skills
- Effective communication
- Time management
- Problem solving
- Customer service
- Adaptability
Certification
- SC P&C Licensed Insurance Producer
- SC Notary Public
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- National Honors Society (High School)
- Highest Honors (High School)
- Deans List
- Two Army Accommodation Medals
Timeline
Restaurant Hostess
Hacienda El Rey
06.2024 - 07.2024
Insurance Clerk
Saluda Insurance Group
12.2022 - 09.2025
Supply Specialist
U.S. Army National Guard- South Carolina
12.2021 - Current
Associate of Science - Business Administration
University of South Carolina- Lancaster
High School Diploma -
Lancaster High School
Bachelor of Science - Business Administration - Accounting
University of South Carolina - Aiken