Results-driven veterinary professional skilled in managing complex workflows and enhancing team communication. Expertise in training staff and coordinating patient care, ensuring compliance and operational efficiency in high-volume environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Advanced Patient Care Technician
BluePearl Specialty + Emergency Pet Hospital
Mount Pleasant, SC
03.2022 - Current
Facilitate communication between veterinarians, support staff, clients, and external teams to ensure seamless patient care delivery
Manage complex patient workflows, EMR documentation, and interdepartmental communication in high-volume clinical environments
Utilize multiple software systems and clinical technologies daily to coordinate patient care and hospital operations
Train and mentor veterinary assistants while supporting onboarding and clinical readiness initiatives
Veterinary Technician
Partners and Paws Veterinary Services
Lisle, IL
05.2018 - 02.2022
Delivered exceptional patient and client care while building long-term relationships
Managed medical records and treatment documentation for over 200 working canines, ensuring accuracy and regulatory compliance
Served as primary liaison between hospital leadership, vendors, IT teams, and technical support teams during system implementations and troubleshooting
Oversaw inventory management management, ordering, storage, and auditing of pharmaceuticals, vaccines, prescription diets, and medical supplies
Developed and managed a monthly vaccine clinic, coordinating logistics, scheduling, and compliance tracking
Veterinary Assistant
Animal House Veterinary Hospital
St. Charles, IL
10.2012 - 05.2017
Promoted from kennel assistant to veterinary assistant based on performance
Assisted with patient care, client communication, and daily hospital operations
Collaborated across departments to support workflow efficiency and positive client experiences
Education
Bachelor of Science - Animal Science
Illinois State University
Normal, IL
05-2018
Skills
Extensive Experience with IDEXX Diagnostic Systems
Veterinary Diagnostics & Clinical Operations
Training & Staff Education
Client & Vendor Relationship Management
Cross-Functional Collaboration
Technical Troubleshooting & Customer Support
Certification
Controlling Controlled Drugs, Veterinary Information Network - Issued 03/2021
Introduction to Good Clinical Practice, Novartis - Issued 10/2025
Critical Care Nurse and Patient Care Coordinator at BluePearl Specialty + EmergencyCritical Care Nurse and Patient Care Coordinator at BluePearl Specialty + Emergency