Kathryn Fetras

• Developed and implemented operational strategies to maximize efficiency and reduce costs.
• Collaborated with franchise owners to align operational strategies with corporate objectives.
• Analyzed performance metrics to pinpoint areas for operational improvement.
• Ensured compliance with health and safety regulations across all store locations.
• Provided leadership and guidance to subordinate managers and supervisors.
• Reviewed financial statements and sales reports to evaluate productivity.
• Recognized employees for outstanding service, boosting company morale.
• Prepared detailed reports on operational results regularly.

• Mentored staff to improve performance and develop leadership skills.
• Fostered relationships with key stakeholders to support regional goals.
• Conducted regular performance reviews to ensure team alignment with goals.
• Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
• Led regular training sessions on new products and services for regional staff members.
• Collaborated with team members in developing best practices to support company objectives.
• Identified and brought on board new employees who added value and talent to department.

• Managed daily operations across multiple retail locations, ensuring consistent service quality.
• Implemented company policies and procedures to uphold compliance across all stores.
• Conducted regular store audits to verify adherence to visual merchandising standards.
• Oversaw inventory management processes, optimizing stock levels and minimizing shortages.
• Analyzed sales data to identify trends and drive operational improvements across locations.
• Provided coaching and training for store managers to enhance productivity and profitability.
• Developed strategic plans to boost sales, reduce costs, and improve operational efficiency.

Administered employee discipline through verbal and written warnings to uphold workplace standards.

• Optimized workforce efficiency by managing staff scheduling effectively.
• Trained team members on service protocols to enhance operational performance.
• Implemented inventory management strategies that reduced waste significantly.
• Monitored customer feedback and addressed service issues promptly to improve satisfaction.
• Ensured compliance with health and safety regulations consistently throughout operations.
• Managed daily business operations, focusing on budgeting, staffing, scheduling, and inventory control.