Kathryn Lineberger
West Columbia
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
14
14
years of professional experience
2009
2009
years of post-secondary education
Work History
Manager. Florist
Jarrett’s Jungle
West Columbia
12.2021 - Current
- Water and take care of plants in two greenhouses
- Help customers find the perfect plant
- Create floral arrangements
- Help ensure employees are staying busy
- Maintenance (every other week I go to a customers home and put together fresh floral arrangements. Water her plants, clean them up , and check for pests etc)
- Place weekly cut flower order
- Make deliveries
- Open and close the business/greenhouses each day
- Help with social media account
- Help with advertising ideas
- Create terrariums
- Create dish gardens
- Designed custom floral arrangements for various occasions and events.
- Assisted customers in selecting flowers and products to meet their needs.
- Managed inventory of floral supplies and ensured freshness of stock.
- Maintained cleanliness and organization of the work area and display spaces.
- Provided guidance on care instructions for floral arrangements to customers.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Processed sales transactions via cash register and telephone orders.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
- Monitored plant health and identified signs of disease or pests.
- Assisted in transplanting seedlings into larger pots for growth.
- Swept and picked up trash in and around greenhouse.
- Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
- Trained staff on proper care of plants grown in the greenhouse environment.
- Propagated cuttings from existing plants using various techniques such as division or layering.
- Sold and delivered plants and flowers to customers.
Server, hostess
Delucca’s
West Columbia
05.2018 - 09.2022
- Provided exceptional customer service in fast-paced dining environment.
- Delivered food and beverages accurately to tables.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Delivered meals locally during Covid
- Delivered large catering orders
Server, bartender
Vella’s
West Columbia
03.2012 - 04.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Managed table assignments and ensured timely food delivery to guests.
- Collaborated with kitchen staff to fulfill special requests and dietary needs.
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Engaged with customers to provide excellent service and build rapport.
- Trained new bartenders on drink recipes and customer service standards.
- Handled cash transactions accurately and efficiently at the register.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Provided drink suggestions to customers based on their preferences.
Education
Brookland Cayce Highschool
West Columbia, SCSkills
- Floral design
- Customer service
- Plant propagation
- Effective communication
- Attention to detail
- Cash handling
- Organization
- Work prioritization
References
References available upon request.
Timeline
Manager. Florist
Jarrett’s Jungle
12.2021 - Current
Server, hostess
Delucca’s
05.2018 - 09.2022
Server, bartender
Vella’s
03.2012 - 04.2018
Brookland Cayce Highschool