Kathy Rowell
Dillon
Summary
Dedicated Medical Assistant with a proven track record at Dillon Internal Medicine, enhancing patient care through effective communication and EHR implementation. Skilled in clinical documentation and patient assessments, I foster trust and ensure compliance with HIPAA standards, contributing to a compassionate and patient-focused environment.
Overview
36
36
years of professional experience
Work History
Medical Assistant
Dillon Internal Medicine
01.2020 - Current
- Educated patients on treatment plans and medication adherence to enhance care compliance.
- Implemented electronic health record (EHR) updates, improving data accuracy and access for clinical staff.
- Collaborated with healthcare providers to develop patient-centered care strategies, enhancing overall patient experience.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Receptionist
Dillon Urology
08.1989 - 07.2001
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Coordinated communication between departments, facilitating smooth information flow and timely responses.
- Handled multi-line phone systems, directing calls to appropriate personnel with professionalism.
- Maintained accurate appointment schedules, optimizing staff time and improving client satisfaction.
Education
High School Diploma -
Dillon High School
Dillon, SCSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Reliable team player
- Compassionate
- Patient assessments
- Professionalism and ethics
Timeline
Medical Assistant
Dillon Internal Medicine
01.2020 - Current
Receptionist
Dillon Urology
08.1989 - 07.2001
High School Diploma -
Dillon High School