Katie Bailey
Early Branch
Summary
Hardworking and motivated College Student working towards a B.A. in Psychology with a concentration in Industrial Organizational Psychology. Highly curious and investigative, with strong attention to detail and a talent for uncovering root causes to solve complex problems. Experienced in creating intuitive, organized systems that enhance workflow and efficiency. Strong self-starter with a growth-oriented mindset.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
Camping World
03.2025 - Current
- Build and manage accurate sales pipeline to maintain high volume of activity.
- Establish relationships with prospects and customers to promote product understanding and drive sales growth.
- Increase sales leads by implementing targeted outreach strategies and personalized followups.
- Streamline lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Utilize VinSolutions CRM to manage sensitive client information and update existing and new client profiles.
- Enhance client engagement with regular follow-up calls, ensuring client needs were met and identifying upsell opportunities.
- Inform customers of promotions to increase sales productivity and volume.
Customer Service & Administration
Campground
07.2023 - 11.2024
- Managed reservation requests and bookings by phone, in person, email, and through various online hosting platforms
- Managed payroll, new hire/contract documentation, vendor relations, insurance, personal and business tax filing, and supported bookkeeping
- Supported the Director with errands, bank deposits, travel coordination, transcribing, and research-privy tasks
- Demonstrated attention to detail, time management, effective communication and conflict resolution practices, Google Suite proficiency, critical thinking, and problem-solving
Health Foods Production Cook & Baker
Roots Farm Market
04.2022 - 06.2023
- Developed and implemented organized systems to improve kitchen efficiency and workflow
- Utilized surplus and imperfect produce to create breakfast, lunch, and take-home dinners for the community
- Managed unpredictable amounts of fresh produce from the company’s farm, prioritizing time management, organization, and “no waste” practices
- Applied creativity by introducing new savory and sweet recipes that maximized the business’s mission of providing healthful and nutritious food items to the community
Barista & Assistant Baker
Woodland Baking & Coffee
05.2021 - 04.2022
- Demonstrated effective time management and efficiency in the production of baked goods, including quick bread options, cookies, muffins, and scones, with a focus on gluten-free and vegan diets
- Assisted the lead Pastry Chef in the prepping, cutting, and shaping of various pastry doughs and Brioche buns
- Serviced customers promptly with prepared breakfast sandwiches, pastries, and a variety of coffee and espresso drinks
Toddler Teaching Assistant
Tiny Dreamers Daycare
03.2020 - 12.2020
- Supported early childhood development through engaging activities, with a mission of meeting each child where they were at
- Fostered a nurturing environment for toddlers' emotional growth and self-awareness tools
- Collaborated with teachers to enhance classroom dynamics and efficiency
- Observed and assessed individual progress to tailor support effectively
- Communicated effectively with parents about their child's progress
Education
Associate of Arts - Liberal Arts
Community College of Vermont
Montpelier, VT01.2024
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NH01.2027
Holistic Health Coaching
Institute for Integrative Nutrition
01.2022
High School Diploma - undefined
U-32 Middle & Highschool
Montpelier, VT01.2019
Skills
- Fast Learner
- Google Suites
- Collaboration
- Growth-Mindset
- Creativity
- Time Management
- Communication & Writing
- Curiosity
- Organization
- Social Intelligence
- Customer relationship building
- Objection handling
- Problem-solving
- Attention to detail
Hobbies and Interests
Photography, Watercolor Painting, Playing Guitar, Outdoor Adventures
Timeline
Sales Development Representative
Camping World
03.2025 - Current
Customer Service & Administration
Campground
07.2023 - 11.2024
Health Foods Production Cook & Baker
Roots Farm Market
04.2022 - 06.2023
Barista & Assistant Baker
Woodland Baking & Coffee
05.2021 - 04.2022
Toddler Teaching Assistant
Tiny Dreamers Daycare
03.2020 - 12.2020
Holistic Health Coaching
Institute for Integrative Nutrition
High School Diploma - undefined
U-32 Middle & Highschool
Associate of Arts - Liberal Arts
Community College of Vermont
Bachelor of Arts - Psychology
Southern New Hampshire University
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