KATRINA BRYANT
CHESNEE
Summary
Dynamic leader with a proven track record at BMW, specializing in Quality Improvement Leadership and Effective Communication. Excelled in enhancing customer quality protection through innovative problem-solving and root cause analysis, achieving significant defect resolution. Skilled in coaching and fostering team development, demonstrating exceptional organizational and critical thinking abilities.
Overview
8
8
years of professional experience
Work History
Process Lead - Quality
BMW
12.2017 - Current
- Manage inspection gate system.
- Provide vehicle defect data to responsible department(s) to be used for root cause analysis.
- Facilitate collaborations with other technologies to fortify customer quality protection & problem solving efficiency.
- Create PSS and for PQM points for defect resolution.
- Create / Implement documents - IMF’s, Visual Aids, PowerPoint presentations to ensure effective communication internally & externally
- Maintain ISO Audit readiness in areas of responsibility with QMS checklist .
- Prepare/manage the morning Schalen.
- Manage the Distribution List.
- Feedback solutions to our inspection teams.
- Assist SL with tracking RMU, and DPU.
- Maintain all files for TX-45.
Quality Specialist
Wise Technical Solutions
02.2017 - 02.2019
- Inspected rejected parts to estimate origin of damages.
- Entered nonconformance parts in the database so the suppliers is aware of the amount of inventory they have.
- Performed routine daily audits of parts lineside.
- Handle containments and escalations calls.
Education
ISO 9001:2015
Greenville Technical College
Greenville, SC04-2023
Certificate - Word Processing
Spartanburg Community College
Spartanburg, SC05-1988
Skills
- Leadership
- Effective Communication
- Analytical Problem Solving
- Quality Improvement Leadership
- Root Cause Analysis
- Continuous Improvement
- Coaching and Development
- Time Management
- Strong Organizational Skills
- Critical Thinking
Professional Development
Training Completed:
- 02/25/2019 - VPS Experience
- 02/25/2019 - Xceeding Customer Xpectations
- 12/13/2021 - Blitz 2
- 04/07/2022 - Work Organization Blocks 1 & 2
- 7//28/2022 - Mini PFMEA 7-28-2022
- 01/18/2023 - World of Quality
- 01/27/2023 - 8D Problem Solving
Timeline
Process Lead - Quality
BMW
12.2017 - Current
Quality Specialist
Wise Technical Solutions
02.2017 - 02.2019
ISO 9001:2015
Greenville Technical College
Certificate - Word Processing
Spartanburg Community College
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