Katrina Hartley
West Columbia
Summary
Developed comprehensive skill set in fast-paced entrepreneurial environment, now seeking to transition into new field. Demonstrates expertise in strategic planning and financial management, with strong capabilities in client relationship building and project coordination. Aims to leverage these transferable skills to drive success in new professional setting.
Overview
19
19
years of professional experience
Work History
Bakery Owner/Pastry Chef
Lena's Bakery LLC
06.2021 - 12.2024
- Managed daily operations to ensure efficient business processes.
- Increased operational efficiency by streamlining workflow and reducing waste.
- Created diverse range of pastries to delight customers.
- Ensured compliance with industry regulations, maintaining company integrity.
- Developed seasonal menus to attract new customers and retain loyal patrons.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Elevated pastry quality and consistency by training junior staff in advanced baking techniques.
Accountant 1
CEEUS, Inc
05.2016 - 04.2021
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
Teller Associate/Cash Vault Teller
BB&T Bank
05.2006 - 04.2016
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Stayed up-to-date on current industry trends and regulations, attending training sessions regularly to enhance job performance quality continually.
- Achieved teller efficiency by managing time effectively, prioritizing tasks appropriately, and staying organized throughout the workday.
- Collaborated closely with other departments to address complex customer issues and provide comprehensive resolutions in a timely manner.
- Collaborated with team members for successful branch audits, adhering to all regulatory requirements and internal controls.
- Upheld security protocols by promptly identifying fraudulent activities and reporting suspicious transactions to management.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted, verified and handled bank deposits and armored car transactions.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
Education
High School Diploma -
White Knoll High School
LexingtonSkills
- Business management
- Strategic planning
- Financial oversight
- Operations management
- Networking
- Time management
- Communication skills
- Event planning
- Customer relations
- Small business operations
- Client service
- Administrative oversight
Timeline
Bakery Owner/Pastry Chef
Lena's Bakery LLC
06.2021 - 12.2024
Accountant 1
CEEUS, Inc
05.2016 - 04.2021
Teller Associate/Cash Vault Teller
BB&T Bank
05.2006 - 04.2016
High School Diploma -
White Knoll High School
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