Summary
Overview
Work History
Education
Skills
Timeline
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Katrina Hudson

Fort Mill

Summary

Dedicated and versatile professional with a proven track record in marketing, caregiving, customer service, and security seeking to leverage expertise and skills in a dynamic role. Known for exceptional communication, interpersonal, and problem-solving abilities, with a commitment to delivering excellence in all endeavors.

Overview

11
11
years of professional experience

Work History

Revenue Cycle Specialist

Tryon Medical Partners
Charlotte, NC
04.2026 - Current
  • Analyzed patient accounts to identify billing discrepancies and ensure accurate revenue collection.
  • Processed insurance claims and managed follow-ups to expedite reimbursement cycles.
  • Collaborated with healthcare providers to resolve coding issues and enhance documentation accuracy.
  • Implemented best practices for claim submissions, reducing rejections and improving overall efficiency.

Bartender

John’s Place
Fort Mill, SC
08.2025 - Current
  • Mixed and served beverages according to established recipes and customer preferences.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
  • Assisted in managing inventory by monitoring stock levels
  • Provided excellent customer service to enhance guest experience and satisfaction.

Bartender

Small Bar
Charlotte, NC
06.2024 - 01.2026

• Provide friendly and efficient bar service while creating a welcoming atmosphere.

• Prepare and serve beverages accurately and consistently.

• Deliver excellent guest service and promote drink specials and even

Bank Teller

Evergreen Credit Union
Portland, Maine
11.2023 - Current
  • Provide friendly and efficient service to customers, handling cash transactions, deposits, withdrawals, and inquiries with accuracy and professionalism.
  • Process various financial transactions, including loan payments, account transfers, and cashier's checks, adhering to bank policies and procedures.
  • Maintain a balanced cash drawer and reconcile transactions daily to ensure accuracy and compliance with banking regulations.
  • Collaborate with team members to ensure smooth operations and contribute to a positive work environment.

Service Center Agent

Greater Philadelphia Health Action
Philadelphia, Pennsylvania
06.2024 - 06.2025
  • Demonstrated strong time management and critical thinking skills in managing a variety of day to day medical calls
  • Scheduling medical appointments accurately and efficiently.
  • Handle a large volume of day to day calls in a call center style environment.
  • Excellent listening skills to understand customer needs and provide information
  • Ability to proficiently operate EHR medical scheduling systems.

Caregiver

The Pearl at Fort Mill
Fort Mill, South Carolina
02.2023 - 06.2023
  • Provided compassionate care to clients, assisting with personal hygiene tasks and fostering meaningful relationships, particularly with individuals with dementia and Alzheimer's.
  • Safely transported clients to appointments and events, prioritizing their well-being at all times.
  • Maintained vigilance to prevent potential safety hazards and respond promptly to emergencies.

Long Term Care Disability Benefits Specialist

Unum Insurance Company of America
  • Demonstrated strong time management and critical thinking skills in managing disability claims and mitigating risk.
  • Provided exemplary customer service, effectively communicating complex information to clients and stakeholders.
  • Collaborated with team members to streamline processes and ensure efficient claims adjudication.

Marketing & Events Coordinator

Raging Bull Harley Davidson
Durham, North Carolina
  • Collaborated with marketing team to identify trends and optimize campaign performance, resulting in increased brand visibility and customer engagement.
  • Managed social media accounts and drafted compelling content to attract and retain customers.
  • Orchestrated marketing campaigns with meticulous attention to detail, meeting objectives within allocated budgets.
  • Organized and promoted social events, enhancing brand awareness and fostering community engagement.

Server/Bartender

Margaux's Pizza And Wine Market
Pineville, North Carolina
10.2015 - 08.2022
  • Provided exceptional customer service by preparing tables and catering to guests' needs, resulting in enhanced guest satisfaction and repeat business.
  • Implemented effective upselling strategies, increasing sales revenue by promoting high-profit items like appetizers and wine.
  • Managed high-volume sections, demonstrating efficiency and professionalism in a fast-paced environment.

Caregiver

Home Instead
North Carolina
08.2021 - 11.2021
  • Provided compassionate care to clients, assisting with personal hygiene tasks and fostering meaningful relationships, particularly with individuals with dementia and Alzheimer's.
  • Safely transported clients to appointments and events, prioritizing their well-being at all times.
  • Maintained vigilance to prevent potential safety hazards and respond promptly to emergencies.

Manager

Pier Pub and Patio
Old Orchard Beach, Maine
09.2020 - 05.2021
  • Supervised staff and enforced policies and procedures to maintain operational excellence.
  • Managed inventory and ensured bar coolers were well-stocked, optimizing efficiency and customer service.
  • Provided ongoing training to employees, fostering their professional development and enhancing team cohesion.

Caregiver

Visiting Angels
Jacksonville, North Carolina
01.2019 - 09.2020
  • Managed daily caregiving operations, ensuring high-quality care delivery and client satisfaction.
  • Developed strong rapport with clients and their families, addressing their needs with empathy and professionalism.
  • Oversaw employee training and performance, promoting a positive work environment and adherence to company policies.

Security Professional

R&R LLC
Portland, Maine
09.2015 - 01.2022
  • Executed security duties for various clients, including film sets, presidential candidate details, concerts, and venues, ensuring a safe environment for all.
  • Demonstrated strong customer service skills while handling patron inquiries and concerns.
  • Conducted shift scheduling and staff training, optimizing team performance and operational efficiency.

Education

High School Diploma - undefined

Biddeford High School
Biddeford, Maine

Medical Coding and Billing

Southeastern College
01.2024

Skills

  • Written and oral communication
  • Policy interpretation
  • Benefits administration
  • Documentation and reporting
  • Time management
  • Problem-solving
  • Teamwork
  • Multitasking
  • Critical thinking
  • Organizational skills
  • Excellent communication
  • Decision-making
  • Microsoft Excel proficiency
  • EMR systems proficiency

Timeline

Revenue Cycle Specialist

Tryon Medical Partners
04.2026 - Current

Bartender

John’s Place
08.2025 - Current

Bartender

Small Bar
06.2024 - 01.2026

Service Center Agent

Greater Philadelphia Health Action
06.2024 - 06.2025

Bank Teller

Evergreen Credit Union
11.2023 - Current

Caregiver

The Pearl at Fort Mill
02.2023 - 06.2023

Caregiver

Home Instead
08.2021 - 11.2021

Manager

Pier Pub and Patio
09.2020 - 05.2021

Caregiver

Visiting Angels
01.2019 - 09.2020

Server/Bartender

Margaux's Pizza And Wine Market
10.2015 - 08.2022

Security Professional

R&R LLC
09.2015 - 01.2022

Long Term Care Disability Benefits Specialist

Unum Insurance Company of America

Marketing & Events Coordinator

Raging Bull Harley Davidson

High School Diploma - undefined

Biddeford High School

Medical Coding and Billing

Southeastern College
Katrina Hudson