Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayce Jones

Pacolet

Summary

Proficient business owner with strong skills in customer relations, financial management, and team training. Committed to delivering exceptional service and driving profitability through effective resource management.

Overview

21
21
years of professional experience

Work History

The Golden Dog Pawtique, LLC

Self-employeed
Gaffney, SC
06.2024 - Current

Owner for this establishment

Develop and execute a comprehensive dog grooming and business plan to track startup costs, revenue projections, and pricing strategies.

Manage the salon's profit and loss, handle payroll, order supplies, and oversee general bookkeeping.

Procure and maintain necessary licenses, zoning approvals, and sanitation permits

Recruit, hire, and train a team of professional dog groomers and bathers.

Foster a positive workplace culture to support team members

Oversee appointment scheduling, client communication, and record-keeping.

Ensure the facility strictly adheres to health, hygiene, and workplace safety policies.

Manage inventory - from shampoos and conditioners to specialized equipment like shears and grooming tables

Resolve client concerns, address specific requests regarding breed standards, and build long-term relationships with pet owners.

Market the business within the community and manage the salon’s digital presence.

MATSF Transportation Lead

Michelin
Greenville, SC
07.2023 - Current

Coordinated the movement of raw materials and semi-finished rubber to ensure production for all NA sites remain operational.

Plan shipping routes, monitor dispatch operations, and manage third party tendering provider.

Ensure all freight transportation meets DOT and internal Michelin quality standards.

Track shipping KPIs (such as fuel, lead times, delivery delays, cost control, on time pickup and delivery, route guide adherence) using transportation software and reporting tools.

Support the management of the dedicated fleet between carrier and Michelin facilities

Management of the route guide, adding new lanes, Traffic Routes and Rates in Mainframe-updating/adding information as it changes

Lead weekly review of variance reporting for RM and SF shipments

Escalation point for carrier related issues for any MATSF lanes

Establish information from receivers and/or carriers to initiate claim processes for reimbursement of Michelin product.

Develop and maintain expertise in Transportation processes and systems, ensure execution of the Transportation policy and participate to the development of new logistics/transportation solutions

Partner internally/externally with Michelin Purchasing, Buyers, Supply Chain Managers, TMS provider, carriers for in depth analysis of transportation metrics. Use data insights to drive informed decision making and performance improvements

Feels Like Home Cleaning, LLC

Self-employeed
Gaffney, SC
03.2023 - Current

Owner of this company

Manage billing, invoicing, payroll, and tax requirements.

Coordinate and optimize cleaning routes and staff schedules for efficiency.

Meet with homeowners to discuss expectations, sign contracts, and handle inquiries or complaints promptly.

Oversee purchasing, inventory tracking, and maintenance of all cleaning supplies and equipment.

MATSF Business Unit Leader

Michelin
Spartanburg, SC
08.2017 - 07.2023

Managing the MATSF dock, overseeing operations on a daily basis with my team, ensure that the unit's goals align with the company strategy and needs

Oversee the business unit budget, manage and monitor KPIs to drive profitability

Lead, mentor, and foster a high performing and accountable team culture

Optimize daily processes and resource allocation to ensure maximum efficiency and productivity

Monitor customer needs, ensure on time deliveries are met

Set up new products within BSM-Bib Stock Management system

Make sure all product is entered in and scanned out accordingly, this keeps inventory correct

Take daily inventory checks (two separate shops) on products and if any discrepancies making needed corrections

Report monthly results for RSPM

Ab Sub

Michelin
Spartanburg, SC
03.2016 - 08.2017

Duties included learning all machines on the floor to be able to relieve post as the crew needed. Had the opportunity to train on the smart loader, let off, creel, plastifier, CTNC, wind-up, MaRRi, O Dock/ZP Dock, and the brushing machine.
Was a personnel spoke and a tutor for the shop.

Machine Operator

Boysen USA
Gaffney, SC
09.2009 - 03.2016

Responsible for making sure the correct part on the schedule was ran and the correct dye was used.
Was trained on several machines in the shop including 400 ton press, saw, pipe perforator, small press, and pipe bender

Cash Office Associate

Walmart
Gaffney, SC
02.2005 - 09.2009

Duties included collecting all money received for the business day, counting each till and keeping record of any discrepancies. Logging all information into the system. Making deposits to the bank. Preparing tills for the next operator.

Education

High School Diploma -

Gaffney High School
Gaffney, SC

Associate of Science - Nursing

Spartanburg Community College
Spartanburg, SC
12-2027

Skills

  • Warehouse operations
  • Transportation regulations
  • Route planning
  • Driver supervision
  • Load planning
  • Shipping coordination
  • Supply chain coordination
  • Logistics management
  • Cost reduction strategies
  • Freight optimization
  • Dispatching procedures
  • Inspecting vehicles
  • Assisting customers
  • Handheld scanners
  • DOT compliance
  • Documentation skills
  • Transportation planning
  • Warehouse management
  • Hazardous materials handling
  • Incident reporting
  • Managing schedules
  • Inventory tracking
  • International shipping
  • Securing loads
  • Coordinating schedules
  • Customs compliance
  • Route optimization
  • Documentation management
  • Cost analysis
  • Freight forwarding
  • Reverse logistics
  • Negotiating rates
  • Logistics network analysis
  • Road safety
  • Dispatch operations
  • Carrier negotiation
  • Shipment consolidations planning
  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Loading and unloading
  • Reliability
  • Workplace safety
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Clear communication
  • Email and phone communication
  • Hazard identification
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Shipping and receiving
  • Machine operation
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Material handling and moving
  • Decision-making
  • Problem resolution
  • Materials handling
  • Order picking and processing
  • Relationship building
  • Health and safety
  • Customer relations
  • Safety procedures
  • Operational efficiency
  • Employee supervision
  • Team management
  • Team building
  • Labor management
  • Safety protocols
  • Forklift operation
  • Task prioritization
  • Work Planning and Prioritization
  • Employee motivation
  • Safety standards
  • Equipment operation
  • Self motivation
  • Forklift operations
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Recruitment and hiring
  • Goal setting
  • Risk assessment
  • Supply inventory
  • Professionalism
  • Warehouse logistics
  • Staff management
  • Mentoring and training
  • Organization and time management
  • Dependable and responsible
  • Flexible and adaptable
  • Customer service
  • Friendly, positive attitude

Timeline

The Golden Dog Pawtique, LLC

Self-employeed
06.2024 - Current

MATSF Transportation Lead

Michelin
07.2023 - Current

Feels Like Home Cleaning, LLC

Self-employeed
03.2023 - Current

MATSF Business Unit Leader

Michelin
08.2017 - 07.2023

Ab Sub

Michelin
03.2016 - 08.2017

Machine Operator

Boysen USA
09.2009 - 03.2016

Cash Office Associate

Walmart
02.2005 - 09.2009

High School Diploma -

Gaffney High School

Associate of Science - Nursing

Spartanburg Community College
Kayce Jones