
Proficient business owner with strong skills in customer relations, financial management, and team training. Committed to delivering exceptional service and driving profitability through effective resource management.
Owner for this establishment
Develop and execute a comprehensive dog grooming and business plan to track startup costs, revenue projections, and pricing strategies.
Manage the salon's profit and loss, handle payroll, order supplies, and oversee general bookkeeping.
Procure and maintain necessary licenses, zoning approvals, and sanitation permits
Recruit, hire, and train a team of professional dog groomers and bathers.
Foster a positive workplace culture to support team members
Oversee appointment scheduling, client communication, and record-keeping.
Ensure the facility strictly adheres to health, hygiene, and workplace safety policies.
Manage inventory - from shampoos and conditioners to specialized equipment like shears and grooming tables
Resolve client concerns, address specific requests regarding breed standards, and build long-term relationships with pet owners.
Market the business within the community and manage the salon’s digital presence.
Coordinated the movement of raw materials and semi-finished rubber to ensure production for all NA sites remain operational.
Plan shipping routes, monitor dispatch operations, and manage third party tendering provider.
Ensure all freight transportation meets DOT and internal Michelin quality standards.
Track shipping KPIs (such as fuel, lead times, delivery delays, cost control, on time pickup and delivery, route guide adherence) using transportation software and reporting tools.
Support the management of the dedicated fleet between carrier and Michelin facilities
Management of the route guide, adding new lanes, Traffic Routes and Rates in Mainframe-updating/adding information as it changes
Lead weekly review of variance reporting for RM and SF shipments
Escalation point for carrier related issues for any MATSF lanes
Establish information from receivers and/or carriers to initiate claim processes for reimbursement of Michelin product.
Develop and maintain expertise in Transportation processes and systems, ensure execution of the Transportation policy and participate to the development of new logistics/transportation solutions
Partner internally/externally with Michelin Purchasing, Buyers, Supply Chain Managers, TMS provider, carriers for in depth analysis of transportation metrics. Use data insights to drive informed decision making and performance improvements
Owner of this company
Manage billing, invoicing, payroll, and tax requirements.
Coordinate and optimize cleaning routes and staff schedules for efficiency.
Meet with homeowners to discuss expectations, sign contracts, and handle inquiries or complaints promptly.
Oversee purchasing, inventory tracking, and maintenance of all cleaning supplies and equipment.
Managing the MATSF dock, overseeing operations on a daily basis with my team, ensure that the unit's goals align with the company strategy and needs
Oversee the business unit budget, manage and monitor KPIs to drive profitability
Lead, mentor, and foster a high performing and accountable team culture
Optimize daily processes and resource allocation to ensure maximum efficiency and productivity
Monitor customer needs, ensure on time deliveries are met
Set up new products within BSM-Bib Stock Management system
Make sure all product is entered in and scanned out accordingly, this keeps inventory correct
Take daily inventory checks (two separate shops) on products and if any discrepancies making needed corrections
Report monthly results for RSPM
Duties included learning all machines on the floor to be able to relieve post as the crew needed. Had the opportunity to train on the smart loader, let off, creel, plastifier, CTNC, wind-up, MaRRi, O Dock/ZP Dock, and the brushing machine.
Was a personnel spoke and a tutor for the shop.
Responsible for making sure the correct part on the schedule was ran and the correct dye was used.
Was trained on several machines in the shop including 400 ton press, saw, pipe perforator, small press, and pipe bender
Duties included collecting all money received for the business day, counting each till and keeping record of any discrepancies. Logging all information into the system. Making deposits to the bank. Preparing tills for the next operator.