Kayla Gordon
Columbia
Summary
Dedicated customer service professional with strong communication and problem-solving skills. Proven ability to resolve issues and enhance customer satisfaction through effective teamwork and adaptability.
Overview
1
1
year of professional experience
Work History
Customer Service Food and Beverage Professional
Fireflies Stadium
Columbia
06.2024 - 08.2025
- Collaborated effectively with diverse team members to achieve goals and resolve issues related to products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Supported various initiatives during tenure at Fireflies Stadium
- Received numerous tips (cash) for demonstrating true kindness and respect towards customers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Consistently delivered food in a timely manner, while ensuring customers had all necessary items.
Education
Bachelor of Science - Biological Sciences
University of South Carolina
Columbia, South Carolina, SC05-2029
High School Diploma -
A.C Flora
Columbia, South Carolina, SC05-2025
Skills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Data analysis
- Project management
- Kind
- Responsible
References
References available upon request.
Timeline
Customer Service Food and Beverage Professional
Fireflies Stadium
06.2024 - 08.2025
Bachelor of Science - Biological Sciences
University of South Carolina
High School Diploma -
A.C Flora