Kayla Jackson
Goose Creek
Summary
Business Administration student at the College of Charleston gaining an understanding of business finance, accounting, economics, supply chain, management, etc. Goal-oriented professional with expertise in teaching young children. Upbeat when engaging with students, and driven to maintain positive parent-teacher relationships. Focused on advancing student success, resulting in academic excellence and social development. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
1st Grade Elementary Teacher
Mevers School of Excellence
Goose Creek
07.2024 - Current
- Delivered curriculum, managed classroom activities, and implemented teaching strategies that fostered student engagement, and academic growth.
- Provided individualized support to students to meet learning goals.
- Utilized educational technology to enhance teaching and learning experiences.
- Collaborated with colleagues to plan, discuss, and assess learning outcomes.
- Encouraged critical thinking through questioning techniques, discussions, and problem solving tasks.
- Monitored student behavior and implemented interventions when necessary.
Cheerleading Coach
Mevers School of Excellence
Goose Creek
08.2024 - 04.2025
- Developed training programs, and led cheerleading teams to success in competitions.
- Fostered teamwork and leadership among students, while promoting school spirit.
- Established rules and regulations for team members to follow.
- Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
- Communicated regularly with parents regarding their child's progress.
Reservation Agent
Charleston Place Hotel
Charleston
09.2023 - 07.2024
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Worked with finance department to file receipts and reimbursements.
- Tracked expenses associated with finance projects against allocated budgets.
- Assisted with the development of online marketing campaigns including email marketing, paid search, display advertising
- Reviewed accounting records for accuracy and completeness.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Performed daily audits of reservation data to ensure accuracy.
- Relayed information on availability, pricing and discounts to customers.
- Worked closely with other departments such as housekeeping and maintenance to meet customer needs in a timely manner.
Spa Receptionist
Charleston Place Hotel
Charleston
12.2021 - 07.2024
- Booked groups in to assist the business coordinator.
- Managed groups upon arrival, ensuring that the proper hospitality was given.
- Monitored stock levels of retail items such as lotions, creams, oils, ensuring adequate supply at all times.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Attended weekly meetings with spa management team to discuss upcoming events or promotions.
- Tracked all purchases made by customers using POS systems in order to create detailed reports for accounting purposes.
- Managed bookings for special occasions such as weddings or group spa days according to specified requirements.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Coordinated company events with venues and advised staff of pertinent details.
- Greeted guests and members upon arrival to create positive first impressions.
Server
Topgolf
Charleston
12.2022 - 08.2023
- Provide outstanding customer service.
- Ability to take customers' orders.
- Ability to work with money.
- Ability to work with team members.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Digital Shopper
Walmart
Goose Creek
06.2016 - 11.2021
- Utilize handheld devices to fulfill customer orders.
- Provided outstanding customer service.
- Read and comprehend labels to ensure proper processing.
- Ability to work with tools and loading equipment.
Education
Bachelor of Science - Business Administration
College of Charleston
Charleston, SC05-2025
Skills
- Customer service
- Financial analysis
- Project management
- Team collaboration
- Event planning
- Data analysis
- Critical thinking
- Teaching strategies
- Leadership development
- Time management abilities
- Organizational skills
- Learning management systems
- Behavior management
- Market research
- Marketing integration
Certifications Skills
- CPR certification, 11/01/19, 11/01/21
- ACCT 203 Financial Accounting
- MGMT 301 Management and Organizational Behavior
Certification
- CPR Certified
- Excel Certified
References
References available upon request.
Timeline
Cheerleading Coach
Mevers School of Excellence
08.2024 - 04.2025
1st Grade Elementary Teacher
Mevers School of Excellence
07.2024 - Current
Reservation Agent
Charleston Place Hotel
09.2023 - 07.2024
Server
Topgolf
12.2022 - 08.2023
Spa Receptionist
Charleston Place Hotel
12.2021 - 07.2024
Digital Shopper
Walmart
06.2016 - 11.2021
Bachelor of Science - Business Administration
College of Charleston
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