Kaylee Hahn
Charleston
Summary
Detail-oriented retail keyholder skilled in decision-making and administrative tasks. Proficient in store operations, staff delegation, and security protocols, committed to achieving organizational goals and enhancing customer loyalty.
Overview
3
3
years of professional experience
Work History
Retail Keyholder
Style Encore
North Charleston
06.2024 - Current
- Opened and closed the store, ensuring proper security protocols were followed.
- Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Keyholder Manager
Plato's Closet
North Charleston
01.2023 - 01.2024
- Assisted store manager with interviewing, hiring and training new keyholder staff.
- Completed various administrative tasks such as filing documents, answering phone calls and updating databases.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Arts - Geology
College of Charleston
Charleston, SCSkills
- Customer service
- Employee oversight
- Decision-making
- Sales quotas
- Social media marketing
- Interpersonal communication
Accomplishments
NASA Student Simulation – ATLAS Mission to Titan
Team Member, Surface Operations Subteam | Aug 2024 – Apr 2025
University Collaboration with UAH (University of Alabama in Huntsville)
- Collaborated with a team of 8+ students to design a year-long conceptual space mission to Saturn’s moon Titan, integrating science and engineering goals.
- Served on a 3-person Surface Team responsible for designing key mission components related to Titan’s surface exploration and research objectives.
- Worked directly with engineering students at the University of Alabama–Huntsville, merging scientific objectives with technical design feasibility.
- Presented the mission at a NASA-hosted conference in Huntsville, AL (April 2025), speaking to a panel of scientists, engineers, and industry leaders from NASA, DoD, and aerospace firms.
- Gained valuable experience in team-based project work, cross-disciplinary communication, and delivering high-stakes technical presentations.
Timeline
Retail Keyholder
Style Encore
06.2024 - Current
Keyholder Manager
Plato's Closet
01.2023 - 01.2024
Bachelor of Arts - Geology
College of Charleston
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