Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Reynolds

Greenville

Summary

Results-driven administrative professional with proven expertise in client communication and CRM software. Skilled in managing project timelines and enhancing team performance to drive customer satisfaction.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Tom James Company
Greenville
09.2025 - Current
  • Manage client communications and acted as liaison between customers, sales, and production
  • Oversee order tracking, delivery timelines, and scheduling to ensure timely fulfillment
  • Supported sales team with CRM management, client follow-ups, and meeting preparation
  • Leading marketing efforts, including LinkedIn outreach and email/text campaigns, to grow brand visibility
  • Track sales activity, assisted with reporting, and researched new business opportunities
  • Coordinated team-building events and created targeted promotional campaigns for clients

Assistant Manager, Customer Service

Autobell Car Wash Inc
Greenville
01.2023 - 01.2026
  • Performed interior and exterior vehicle detailing
  • Assisted with hiring, onboarding, and training new team members
  • Managed inventory and weekly supply orders
  • Maintained labor efficiency and supported sales goals
  • Resolved customer issues promptly and effectively
  • Monitored team performance and provided feedback
  • Led monthly meetings to review performance and improvement areas

Shift Manager

SPINX
Simpsonville
01.2022 - 12.2022
  • Handled large cash prizes for lottery sales
  • Followed safety procedures for gas-related incidents
  • Managed food and beverage inventory using FIFO procedures
  • Conducted daily inventory audits
  • Applied anti-theft procedures and protocols
  • Maintained cleanliness of bathrooms, sales floor, and gas pumps

Education

Associate Degree in Health Science - Human Services

Greenville Technical College
Greenville, SC
04-2026

Skills

  • Client communication
  • Team leadership
  • Customer service
  • Project management
  • Inventory management
  • CRM software

Timeline

Administrative Assistant

Tom James Company
09.2025 - Current

Assistant Manager, Customer Service

Autobell Car Wash Inc
01.2023 - 01.2026

Shift Manager

SPINX
01.2022 - 12.2022

Associate Degree in Health Science - Human Services

Greenville Technical College
Kaylee Reynolds