Results-driven administrative professional with proven expertise in client communication and CRM software. Skilled in managing project timelines and enhancing team performance to drive customer satisfaction.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Tom James Company
Greenville
09.2025 - Current
Manage client communications and acted as liaison between customers, sales, and production
Oversee order tracking, delivery timelines, and scheduling to ensure timely fulfillment
Supported sales team with CRM management, client follow-ups, and meeting preparation
Leading marketing efforts, including LinkedIn outreach and email/text campaigns, to grow brand visibility
Track sales activity, assisted with reporting, and researched new business opportunities
Coordinated team-building events and created targeted promotional campaigns for clients
Assistant Manager, Customer Service
Autobell Car Wash Inc
Greenville
01.2023 - 01.2026
Performed interior and exterior vehicle detailing
Assisted with hiring, onboarding, and training new team members
Managed inventory and weekly supply orders
Maintained labor efficiency and supported sales goals
Resolved customer issues promptly and effectively
Monitored team performance and provided feedback
Led monthly meetings to review performance and improvement areas
Shift Manager
SPINX
Simpsonville
01.2022 - 12.2022
Handled large cash prizes for lottery sales
Followed safety procedures for gas-related incidents
Managed food and beverage inventory using FIFO procedures
Conducted daily inventory audits
Applied anti-theft procedures and protocols
Maintained cleanliness of bathrooms, sales floor, and gas pumps
Education
Associate Degree in Health Science - Human Services
Greenville Technical College
Greenville, SC
04-2026
Skills
Client communication
Team leadership
Customer service
Project management
Inventory management
CRM software
Timeline
Administrative Assistant
Tom James Company
09.2025 - Current
Assistant Manager, Customer Service
Autobell Car Wash Inc
01.2023 - 01.2026
Shift Manager
SPINX
01.2022 - 12.2022
Associate Degree in Health Science - Human Services