Kaylen Watts
Greenwood
Summary
Dynamic Front Office professional with a friendly demeanor and strong customer service skills, honed at Greenwood Eye Clinic. Proven ability to multitask and maintain attention to detail while efficiently managing patient check-ins and appointments. Recognized for adaptability and teamwork, ensuring a positive experience for all patients.
Overview
4
4
years of professional experience
Work History
Front Office
Greenwood Eye Clinic
07.2024 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Performed check in’s with patients as well as answering phone calls to schedule appointments.
Abbeville Health Center
09.2021 - 06.2024
- Processed patient registrations efficiently, ensuring accurate collection of demographic and insurance information.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and minimizing wait times.
- Assisted patients with insurance verification, improving understanding of coverage options and benefits.
- Maintained electronic health records system, ensuring compliance with privacy regulations and data accuracy.
Education
High School Diploma -
Greenwood High School
Greenwood 01.2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
Timeline
Front Office
Greenwood Eye Clinic
07.2024 - Current
Abbeville Health Center
09.2021 - 06.2024
High School Diploma -
Greenwood High School