Kayonna Bullock
Goose Creek
Summary
Dynamic professional with a proven track record at Publix and Chick-fil-A, with maintaining customer satisfaction. Excelled in employee training and leadership, demonstrating exceptional multitasking and clear communication. Skilled in customer service and maintaining high-quality standards, contributing to continuous improvement efforts and team collaboration.
Overview
4
4
years of professional experience
Work History
Bakery Apprentice
Publix
06.2024 - Current
- Improved recipe consistency through accurate weighing of ingredients using digital scales.
- Demonstrated adaptability by quickly learning new recipes and techniques as needed for unique orders or seasonal products.
- Helped maintain a positive working atmosphere through effective communication and teamwork with fellow staff members.
- Enhanced product quality by consistently following established recipes and maintaining proper ingredient measurements.
- Served customers promptly and professionally at the counter, addressing questions about bakery offerings while promoting current specials or seasonal items.
Associate Trainer
Chick-fil-A
06.2021 - Current
- Mentored employees during probationary period to answer questions and offer improvement strategies.
- Monitored industry developments and adjusted curriculum as needed to ensure alignment with current best practices.
- Evaluated trainee performance and provided constructive feedback to support continuous improvement efforts.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Goose Creek High School
1137 Red Bank Rd, Goose Creek, SC 2944506-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Employee training
- Team leadership
Timeline
Bakery Apprentice
Publix
06.2024 - Current
Associate Trainer
Chick-fil-A
06.2021 - Current
High School Diploma -
Goose Creek High School
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