Keegan Olson
columbia
Summary
Excellent team player with a good track record at Pet Supplies Plus, recognized for enhancing customer satisfaction with great communication and able to resolve issues. Demonstrated strong teamwork and attention to detail while maintaining a clean and organized work environment, providing the team with support for success.
Overview
1
1
year of professional experience
Work History
Team Member
Pet Supplies Plus
06.2024 - 03.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School Diploma -
Blythewood High School
Blythewood, SC05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cleaning
- Heavy lifting
Timeline
Team Member
Pet Supplies Plus
06.2024 - 03.2025
High School Diploma -
Blythewood High School
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