Keeley Mcleod
Greenville
Summary
Accomplished Hairstylist at Brass Bee Salon, enhancing client satisfaction through personalized services and attention to detail. Skilled in Brazilian blowout, k18, and keratin treatments, and adept in building loyal clientele. Excelled in collaborative environments, significantly contributing to team success. Certified in Vidal Sassoon cutting system, showcasing a blend of technical proficiency and exceptional customer service in order to achieve clients satisfaction.
Overview
9
9
years of professional experience
Work History
Hairstylist
Brass Bee Salon
01.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Hairstylist's Assistant
Bloom Hair Lounge
08.2020 - 12.2020
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Offered exceptional service and support to walk-in and scheduled customers.
- Helped prepare clients for hair service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Styled hair, makeup and nails for customers for special events and occasions.
Tele-recruiter
University of Memphis
07.2016 - 05.2018
- Maintained detailed records of all interactions with clients and candidates to ensure accurate documentation for future reference and reporting purposes.
- Consistently met or exceeded performance goals in terms of call volume, placements made, and revenue generated.
- Ensured data confidentiality through strict adherence to security protocols and guidelines.
- Played a key role in the successful migration of company data to a new system, ensuring minimal downtime and loss of valuable information.
- Maintained high levels of productivity by consistently meeting or exceeding data input quotas.
Education
University of Memphis
Memphis, TNCosmology -
Paul Mitchell The School
Greenville, SC2020
Skills
- Certified in hand tied extensions
- Certified in Brazilian blowout, k18, and keratin treatments
- Prioritizing hair health
- Trained in Vidal Sassoon cutting system
Websites
Timeline
Hairstylist
Brass Bee Salon
01.2021 - Current
Hairstylist's Assistant
Bloom Hair Lounge
08.2020 - 12.2020
Tele-recruiter
University of Memphis
07.2016 - 05.2018
University of Memphis
Cosmology -
Paul Mitchell The School
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