Kelli Patterson
Seneca
Overview
21
21
years of professional experience
Work History
Customer Order Specialist
The Home Depot Inc
03.2015 - 11.2022
- Established effective working relationships with internal employees, vendors, shipping company contacts, and customers.
- Contacted vendors to determine shipping dates and availability for specific items to notify customers.
- Monitored orders and delivered status updates to customers regarding arrivals.
- Assisted customers by walking through online ordering processes.
Marketing Director
Mountainview Medical Imaging
05.2004 - 04.2013
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
Medical Scheduler
Oklahoma Spine & Brain Institute
03.2002 - 05.2003
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages for 5-physician surgery medical facility, scheduling appointments, and handling patient inquiries.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
Education
No Degree - Business
Oklahoma State University
Stillwater, OKHigh School Diploma -
Daniel Webster High School
Tulsa, OK05-1988
Skills
- Status updates
- Written and oral communication
- Order monitoring
- Order processing
Timeline
Customer Order Specialist
The Home Depot Inc
03.2015 - 11.2022
Marketing Director
Mountainview Medical Imaging
05.2004 - 04.2013
Medical Scheduler
Oklahoma Spine & Brain Institute
03.2002 - 05.2003
No Degree - Business
Oklahoma State University
High School Diploma -
Daniel Webster High School
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