KELLIMAR JOHNSON
Summerville
Summary
My objective is to obtain a growth-oriented long-term career to show my establishment where loyalty, hard work and persistence is recognized. I am in pursuit of an institution that will allow me to utilize my current knowledge and experiences, as well as enable me to develop new skills and abilities.
Professional and prepared scheduling specialist with strong organizational and multitasking skills. Demonstrates expertise in coordinating appointments, managing calendars, and ensuring seamless communication. Focused on team collaboration and achieving results while adapting to changing needs. Reliable and efficient with strong interpersonal abilities and commitment to delivering exceptional customer service.
Overview
14
14
years of professional experience
Work History
Opertor/POpertor/Palmetto Primary Opertor/Appointment Scheduler
Palmetto Primary Care
10.2023 - Current
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.
FRONT DESK / MEDICAL BILLING SPECIALIST ASSISTANT & INSURANCE VERIFIER
DAN & HOFFMAN MD PA
02.2016 - 05.2023
- Perform clerical and administrative tasks.
- Collect patient demographic data.
- Analyze health insurance benefits and verify insurance eligibility.
- Assistance in Billing department as to Patient Collection Balances and working the RMS including scanning of Medical Records, authorizations missing, entering of superbill with appropriate procedure codes and Diagnosis.
FRONT DESK
BRAVERMAN EYE CENTER
01.2012 - 02.2015
- Perform clerical and administrative tasks.
- Collect patient demographic data.
- Analyze health insurance benefits and verify insurance eligibility.
- Obtain and record patients’ vital signs.
- Handle incoming and outgoing correspondence.
- Process requests for medical records.
MEDICAL ASSISTANT
URO-MEDIX
06.2011 - 08.2011
- Perform urinalysis, bladder irrigations and injections (Lupron, Trestar and Testosterone).
- Measure vital signs and record in patient charts, blood drawing and prepare for lab testing and pick up.
- Prepare specimens for sperm count tests, prep patients for treatments and minor surgeries.
Education
MEDICAL ASSISTANT TECHNICIAN -
ATI COLLEGE OF HEALTH
MIAMI, FL08.2011
Skills
- Medical terminology
- Exceptional Patient Care
- Administrative Duties
- Claim Entry & Payment Posting
- Records & Chart Management
- Knowledge of ICD-10 and Medical Coding
- Data Entry
- Knowledge of HIPAA & OSHA
- Insurance Verification
Timeline
Opertor/POpertor/Palmetto Primary Opertor/Appointment Scheduler
Palmetto Primary Care
10.2023 - Current
FRONT DESK / MEDICAL BILLING SPECIALIST ASSISTANT & INSURANCE VERIFIER
DAN & HOFFMAN MD PA
02.2016 - 05.2023
FRONT DESK
BRAVERMAN EYE CENTER
01.2012 - 02.2015
MEDICAL ASSISTANT
URO-MEDIX
06.2011 - 08.2011
MEDICAL ASSISTANT TECHNICIAN -
ATI COLLEGE OF HEALTH
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