Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Conerly

Fort Mill

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

11
11
years of professional experience

Work History

Server

Roosters Wood-Fire Kitchen
Charlotte
10.2024 - Current
  • Delivered exceptional customer service in a fast-paced dining environment, creating a memorable experience and guest loyalty.
  • Educated guest on farm to table offerings, and increase sales by upselling liquor selections.
  • Assisted team members during peak hours, contributing to seamless service delivery.

Server

Peppervine
Charlotte
09.2020 - 10.2024
  • Coordinated specialty wine dinners showcasing new wines and pairings, with event satisfaction scores averaging 96% excellent or outstanding.
  • Created a welcoming atmosphere by engaging with guests during their dining experience.
  • Maintained a high level of food and wine knowledge, dietary restrictions and allergies.

Server/Bartender

Napa On Providence
Charlotte
08.2014 - 09.2020
  • Developed and updated the cocktail menu staying attuned to the industry’s craft cocktail trends and guest preferences.
  • Ensure guest have a memorable experience through the delivery of prompt and friendly service.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.

Education

Associate of Science - Business And Managerial Economics

University of Florida
Gainesville, FL

Skills

  • Sales Techniques
  • Team Collaboration
  • Time Management
  • POS
  • Customer Service
  • Attention to Detail

Timeline

Server

Roosters Wood-Fire Kitchen
10.2024 - Current

Server

Peppervine
09.2020 - 10.2024

Server/Bartender

Napa On Providence
08.2014 - 09.2020

Associate of Science - Business And Managerial Economics

University of Florida
Kelly Conerly