Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Meyer

Summerville,SC

Summary

Dedicated Kennel Technician with expertise in animal handling and sanitation protocols, honed at My Three Dogs- Dorchester. Proven ability to enhance animal well-being through effective care monitoring and exercise management. Recognized for exceptional customer service and fostering strong relationships with pet owners, contributing to increased client satisfaction and retention.

Overview

29
29
years of professional experience

Work History

Kennel Technician

My Three Dogs- Dorchester
North Charleston, SC
03.2025 - Current
  • Supervised daily care routines for for over 50 dogs ensuring health and safety standards were consistently met.
  • Trained new staff on kennel procedures and animal handling techniques to enhance team efficiency.
  • Maintained cleanliness of kennels, adhering to sanitation protocols to promote animal well-being.
  • Monitored animal behavior and health, reporting concerns to staff promptly for intervention.
  • Monitored animal behavior and health, reporting concerns to staff promptly for intervention.
  • Assisted in scheduling appointments for grooming and veterinary services, optimizing operational flow.
  • Implemented inventory management system for supplies, reducing waste and ensuring availability of essentials.
  • Coordinated playtime activities for dogs, fostering socialization and exercise to improve overall temperament.
  • Established open lines of communication with clients regarding their animals'' progress, fostering transparency and trust.
  • Evaluated the performance of kennel staff regularly, providing constructive feedback and guidance for improvement when necessary.
  • Addressed any behavioral issues observed promptly using positive reinforcement techniques, promoting good habits among the animals in our care.
  • Optimized space utilization within the facility to accommodate a growing number of animals without compromising their comfort or safety.
  • Ensured vaccinations for all animals, improving overall health and wellness.
  • Implemented enrichment activities for animals to improve their mental stimulation and overall well-being while in our care.
  • Promoted a culture of teamwork and collaboration among staff members, leading to increased efficiency in daily operations and improved overall morale within the workplace.
  • Conducted regular facility maintenance checks to ensure a safe environment for both staff members and animals housed within the kennel.
  • Reduced illness outbreaks among animals by maintaining strict sanitation standards in all kennel areas.
  • Provided comprehensive training for new staff members, resulting in a more knowledgeable and efficient team of technicians.
  • Streamlined feeding schedules to ensure consistency in providing balanced nutrition to each animal.
  • Developed strong relationships with clients, ultimately leading to increased customer satisfaction and retention rates.
  • Enhanced animal care by implementing updated protocols and procedures for the kennel facility.
  • Maintained detailed records on each animal''s history, vital statistics, and medical treatments, enabling thorough tracking of individual needs and progressions.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise
  • Developed and implemented enrichment plans, agility, and cognitive activities to keep animals healthy and stimulated.
  • Educated visitors and staff on proper animal care and handling.
  • Assisted with development of animal behavior modification plans.

Kennel Technician

Dogs On The Farm and Cats Too!
Atlantic Highlands, NJ
10.2024 - 03.2025
  • Provided daily care for dogs, ensuring cleanliness and comfort in living areas.
  • Administered medications and monitored health of animals under supervision.
  • Assisted with feeding schedules, maintaining nutritional standards for pets.
  • Supported grooming activities, enhancing overall hygiene and appearance of animals.
  • Communicated effectively with pet owners regarding animal behavior and care needs.
  • Maintained accurate records of animal care activities and medical history.
  • Collaborated with team members to ensure efficient kennel operations and safety protocols.
  • Engaged in ongoing training to improve knowledge of animal behavior and care techniques.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
  • Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
  • Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
  • Contributed to a high standard of animal care by promptly addressing maintenance issues and reporting facility concerns to appropriate management personnel.
  • Reduced stress levels in animals by implementing structured play and exercise routines, promoting physical and mental well-being.
  • Provided compassionate care for over 50 dogs and cats, ensuring their comfort and well-being during their stay.
  • Supported seamless check-in and check-out process for pets, minimizing stress for animals and owners with efficient, caring service.
  • Enhanced animal socialization, pairing compatible dogs for play sessions, which improved behavior.
  • Increased pet owner satisfaction by establishing personalized care plan for each animal, addressing specific dietary and exercise needs.
  • Enhanced kennel cleanliness by implementing rigorous daily cleaning schedule, ensuring healthy environment for all animals.
  • Washed, and brushed animals to maintain good grooming standards.
  • Implemented enrichment, Cognitive, and agility plans to keep animals healthy and stimulated.

Owner

Roberts Transportation
Phillipsburg, NJ
09.2018 - 12.2023
  • Oversaw daily operations to ensure timely and efficient transportation services.
  • Developed and implemented strategic plans to optimize route efficiency and reduce operational costs.
  • Mentored staff on best practices in logistics management and customer service excellence.
  • Established strong relationships with clients, fostering trust and loyalty for repeat business.
  • Analyzed market trends to identify new business opportunities and drive revenue growth.
  • Conducted performance evaluations to improve team productivity and service quality.
  • Managed day-to-day business operations.
  • Established customer feedback systems to inform development and service improvements.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.

Promoted business via social media to generate leads and maximize brand identity.

  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Provided exceptional after-sales support to build strong customer relationships and encourage repeat business.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Associate

Dunkin
Stewartsville, NJ
05.2015 - 01.2018
  • Prepared and served high-quality beverages following standard recipes and customer preferences.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
  • Assisted in training new baristas on equipment operation and customer service protocols.
  • Managed inventory levels, placing orders for supplies to minimize downtime during peak hours.
  • Developed strong customer relationships through attentive service and personalized recommendations.
  • Streamlined drink preparation processes, reducing wait times during busy shifts to enhance customer satisfaction.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.

Server

Hunterdon Hills Playhouse
Hampton, NJ
10.2013 - 05.2015
  • Provided exceptional customer service by accurately taking orders and addressing guest inquiries.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery to tables.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Trained new servers on menu items, service standards, and restaurant protocols.
  • Managed cash register operations, ensuring accurate processing of payments and balancing of till at shift end.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Pool Attendant/Laundry Attendant

Berkeley Ocean Front Hotel
Asbury Park, NJ
04.2013 - 09.2013
  • Supervised daily pool operations, ensuring safety and cleanliness standards were consistently met.
  • Conducted regular inspections of pool facilities to identify maintenance needs and report issues promptly.
  • Assisted guests with inquiries and provided exceptional customer service to enhance their experience.
  • Developed and implemented effective cleaning protocols, improving overall pool hygiene and guest satisfaction.
  • Monitored pool chemical levels, maintaining compliance with health regulations for safe swimming conditions.
  • Coordinated recreational activities, promoting engagement and enhancing the guest experience at the facility.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Assisted in setting up and breaking down equipment for special events held at the pool area.
  • Organized pool-related events and activities, promoting engagement among patrons.
  • Implemented effective crowd control measures during peak hours, maintaining order within the facility.
  • Collected and replenished pool towels while monitoring inventory to minimize loss.
  • Demonstrated attention to detail while inspecting swimming areas daily for potential hazards or issues requiring repair.
  • Conducted regular water quality checks to maintain optimal conditions for swimmers.
  • Boosted guest satisfaction, providing warm welcomes and addressing inquiries with professionalism.
  • Played key role in event planning, setting up for pool parties and ensuring events ran smoothly.

Accounts Payable Clerk/Retail Sales Associate

Flemington Dept. Store
Flemington, NJ
06.2001 - 11.2003
  • Processed invoices accurately and timely to ensure vendor satisfaction.
  • Reconciled accounts payable transactions to maintain financial integrity.
  • Utilized accounting software to streamline payment processing and reporting.
  • Collaborated with cross-functional teams to resolve discrepancies efficiently.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained good working relationships with vendors and resolved disputes.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Trained new team members on accounts payable processes, fostering a productive work environment.
  • Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.

Animal Care Attendant

Bonnies Bunnies
High Bridge, NJ
10.1996 - 10.2000
  • Supervised daily care routines for various animal species, ensuring health and well-being.
  • Implemented enrichment activities to promote physical and mental stimulation for animals.
  • Trained new staff on animal handling techniques and safety protocols.
  • Conducted regular health checks, monitoring signs of illness or distress in animals.
  • Provided daily care and feeding for diverse rabbit breeds, ensuring optimal health and well-being.
  • Implemented improved inventory management practices for feed and supplies, reducing waste effectively.
  • Led community outreach efforts to educate the public on responsible pet ownership and rabbit care best practices.
  • Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
  • Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
  • Assisted with successful adoption events, matching animals with suitable forever homes.
  • Assessed incoming animals'' behavior and health status to determine appropriate placement within the facility or referral to specialized services when necessary.
  • Increased efficiency in daily operations by maintaining accurate records of animal intake, treatments, and dispositions.
  • Collaborated with local schools and community organizations to promote humane education programs, fostering a culture of empathy and responsible pet ownership among the public.
  • Knowledge of
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.

Education

High School Diploma -

Voorhees High School
Glen Gardner, NJ
06-2000

Skills

  • Sanitation protocols
  • Patience and resilience
  • Animal handling expertise
  • Care monitoring
  • Animal restraint techniques
  • Animal nutrition proficiency
  • Feeding management
  • Exercise management
  • Animal bathing
  • Knowledge of software like Ginger, Paw Loyalty, Paylocity, Deputy, Word, and Excel
  • Multitasking Abilities
  • Customer service
  • Honest and dependable

Timeline

Kennel Technician

My Three Dogs- Dorchester
03.2025 - Current

Kennel Technician

Dogs On The Farm and Cats Too!
10.2024 - 03.2025

Owner

Roberts Transportation
09.2018 - 12.2023

Associate

Dunkin
05.2015 - 01.2018

Server

Hunterdon Hills Playhouse
10.2013 - 05.2015

Pool Attendant/Laundry Attendant

Berkeley Ocean Front Hotel
04.2013 - 09.2013

Accounts Payable Clerk/Retail Sales Associate

Flemington Dept. Store
06.2001 - 11.2003

Animal Care Attendant

Bonnies Bunnies
10.1996 - 10.2000

High School Diploma -

Voorhees High School
Kelly Meyer