Experienced and motivated professional seeking a challenging position to leverage my skills and acquire new ones for career advancement. Demonstrated reliability, dependability, and strong work ethic. Committed to honesty, determination, and rapid learning. Capable of being a dedicated team player and stepping up as a leader when required. Confident in my ability to contribute as an asset to your organization.
Overview
24
24
years of professional experience
Work History
Shift Manager
McDonald's
05.2023 - Current
Sustained optimal operational standards.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Machine Operator
Alexander Screw
05.2022 - 10.2022
Used lathes and mills to fabricate steel parts adhering to tolerance specifications consistently
Carried out regular maintenance protocols for equipment while keeping work areas organized and free of clutter.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Machine Operator
Surgiform Technology
01.2022 - 04.2022
Maintained compliance with FDA regulations efficiently; Complied with company and OSHA safety rules and regulations.
Prepared trays for milling, oversaw accuracy of coordinates for milling activities, performed precision cutting of materials using laser equipment
Created and published order schedules, organized completed packages for delivery and the shipping of goods.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Filler Operator
Pontiac Foods (Adecco)
02.2020 - 12.2021
Maintained adherence to regulatory standards set by FDA and OSHA.
Streamlined filling operations by maintaining clean, organized, and safe workspaces in accordance with industry standards.
Boosted production throughput by coordinating smooth transition between product changeovers while minimizing downtime.
Increased filler machine uptime through the timely troubleshooting of mechanical issues and performing routine maintenance tasks.
Collaborated with quality assurance teams to implement corrective actions based on inspection findings, resulting in improved overall product quality.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Server/Bartender
Ruby Tuesday, Applebees, Chillis, Sam Kendalls
02.2001 - 03.2018
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Maximized table turnover rate by managing reservations and seating arrangements.
Education
BBA - Business Administration
Mount Vernon Nazarene University
Mansfield, OH
BSN - Nursing
MedCentral College of Nursing
Mansfield, OH
HS Diploma - College Prep.
Hillsdale High School
Jeromesville, OH
Skills
Customer service
Office environment and equipment
Microsoft Office, Excel
Punctual and reliable
Inventory control
Documentation and reporting
Schedule management
Safety procedures and compliance
Equipment troubleshooting
Verbal and written communication
Timeline
Shift Manager
McDonald's
05.2023 - Current
Machine Operator
Alexander Screw
05.2022 - 10.2022
Machine Operator
Surgiform Technology
01.2022 - 04.2022
Filler Operator
Pontiac Foods (Adecco)
02.2020 - 12.2021
Server/Bartender
Ruby Tuesday, Applebees, Chillis, Sam Kendalls
02.2001 - 03.2018
BBA - Business Administration
Mount Vernon Nazarene University
BSN - Nursing
MedCentral College of Nursing
HS Diploma - College Prep.
Hillsdale High School
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's