Kelly Yarbrough
Jackson
Summary
Accomplished professional with a strong foundation in customer service and delivery operations at Chick-fil-A. Notable for exceptional attention to detail and effective deadline management, leading to outstanding customer satisfaction. Skilled in teamwork and collaboration, enhancing the work environment for clients and coworkers. Experienced childcare provider with 5+ years in creating safe, engaging learning spaces and building strong relationships with children and families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
Chick-fil-A
04.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Childcare Provider
Hillview Baptist Daycare
05.2024 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Substitute Teacher
Kelly Educational Services
02.2024 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
Childcare Provider
Fairview Early Childcare Center
10.2023 - 02.2024
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
Substitute Teacher
Kelly Education Services
09.2022 - 10.2023
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Childcare Provider
MeeMaw's House
02.2022 - 08.2022
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Fostered safe and nurturing environment, maintaining strict safety protocols and emergency procedures.
- Maintained clean and organized classroom, ensuring conducive learning environment.
- Responded to inquiries from parents and guardians.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Paraprofessional
Aiken County Public School District
01.2021 - 02.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Worked with children to develop good cognitive, physical and language skills.
Income Tax Preparer
Martin's Tax Service
01.2017 - 02.2021
- Completed and filed returns with tax departments at local, state, and federal levels.
- Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
- Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
- Increased client satisfaction with the timely preparation and filing of income tax returns, meeting strict deadlines.
- Ensured accuracy in tax returns by meticulously reviewing entries for errors and discrepancies.
- Maintained compliance by adhering to current tax laws and regulations.
- Conducted thorough research on unfamiliar tax situations to ensure proper treatment within client returns.
Education
Aiken High School
Aiken, SC06.2003
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Clean MVR
- Time management
- Dependable and reliable
- Time management skills
Certification
CPR and First Aid
Timeline
Delivery Driver
Chick-fil-A
04.2025 - Current
Childcare Provider
Hillview Baptist Daycare
05.2024 - Current
Substitute Teacher
Kelly Educational Services
02.2024 - 05.2024
Childcare Provider
Fairview Early Childcare Center
10.2023 - 02.2024
Substitute Teacher
Kelly Education Services
09.2022 - 10.2023
Childcare Provider
MeeMaw's House
02.2022 - 08.2022
Paraprofessional
Aiken County Public School District
01.2021 - 02.2022
Income Tax Preparer
Martin's Tax Service
01.2017 - 02.2021
Aiken High School
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