Dynamic administrative professional with extensive experience supporting executives at Audubon Property Management, consistently enhancing operational efficiency through meticulous data entry and effective communication.
Overview
25
25
years of professional experience
Work History
Digital Marketing Specialist
KNF Ventures
Dawsonville
02.2025 - Current
Provide Social Media Marketing including Instagram, Facebook, Tik Tok, including
Enhanced brand awareness through targeted marketing strategies.
Executed marketing promotions to drive product visibility and sales. & Launches
Provide Search Engine Marketing including
Search engine optimization
Keywords
Provide Email Marketing including
Created engaging newsletters to inform and connect with subscribers.
Conducted follow-ups with clients to ensure satisfaction and retention.
Conducted follow-ups with clients to ensure satisfaction and retention.
Resident Assistant
Hammocks on the Edisto
Jacksonboro
08.2025 - 02.2026
Addressed daily patient needs in a healthcare setting
Supported nursing and counseling staff with patient care tasks
Assist Director of Nursing and CEO in administrative tasks and patient care coordination
Complete daily reports and group notes to maintain accurate patient records
Coordinate meetings and outings
Process admissions and discharges
Inventory patients' belongings and assist HR with their valuables
Executive Assistant
Audubon Property Management
Chamblee
04.2024 - 07.2024
Administrative support to the CEO, CFO and others
Coordinated calendars for multiple executives to optimize scheduling of appointments and events.
Arranged and confirmed meetings for team members and executives, ensuring all parties were informed.
Review termination paperwork
Addressed employee concerns and conflicts to foster a positive work environment and facilitate resolution of issues.
Handle worker’s compensation claims
Review tenant complaints and issues
Executive Assistant
Riteway Foundations
Alpharetta
07.2020 - 03.2023
Administrative support to the owner
Drafted correspondence and emails to facilitate communication
Managed incoming phone calls and provided customer service support.
Assisted with special projects by coordinating tasks and resources.
Process credit applications
Obtain Certificates of Insurance
Prepare monthly sales reports, profit and loss reports
Process timecards and weekly payroll
Tracked rental equipment and managed repairs to ensure operational readiness
Administrative Assistant
Classic Concrete Forming, LLC
Cumming
01.2016 - 04.2020
Administrative support to the owner and others in construction company
Calendar meetings and deadlines
Assist in planning quarterly meetings including securing location, catering, preparing agenda
Attended quarterly meetings, recorded and organized notes for future reference
Collaborated on special projects to improve workflows
Created presentations for team meetings to convey project updates
Arrange travel for field employees
Daily customer and employee contact
Order Certificates of Insurance and Doctors Panel for job sites
Process and track workers’ comp claims
Process new hires including i-9s and drug testing
Track safety training in excel
Processed timecards and managed payroll for over 200 employees, ensuring accurate and timely compensation
Accounts payable processing
Insurance Billing and Coding Specialist
Vein Specialists of Northwest Georgia
Marietta
03.2013 - 01.2016
Contacted insurance companies to follow up on claim status, ensuring timely resolution and minimizing delays in payment
Verified insurance benefits for patients to facilitate accurate billing and enhance patient understanding of coverage
Do pre-certifications and review benefits for surgeries
Reviewed patient accounts for accuracy and billing discrepancies
Managed aging reports to track outstanding claims and identify trends, supporting effective follow-up strategies
Posted insurance payments accurately to patient accounts
Entered insurance and patient payments into billing system
Entered codes for diagnoses and procedures into medical records
Administrative Assistant
Classic Concrete Forming, LLC
Cumming
10.2009 - 03.2013
Assisted two partners by managing schedules and organizing documents to streamline workflows.
Organized and maintained job files for quick access to project information.
Processed and tracked purchase orders to ensure timely procurement.
Insurance Billing and Coding Specialist
Midtown West Medical
Atlanta
12.2003 - 03.2013
Enter codes for diagnosis and procedures
Generated and sent patient billing statements to ensure timely payment and account accuracy.
Enter insurance and patient payments
Maintain patient records and accounts
Transcribed handwritten doctor notes into electronic medical records to enhance clarity and facilitate accurate patient care.
Sales Associate
Pottery Barn
Alpharetta
11.2005 - 10.2009
Engaged customers in product discussions to enhance their purchasing experience
Provided assistance to customers in-store to ensure satisfaction and resolve inquiries
Organized product displays to attract customer interest
Shift Manager
Buckle
Kennesaw
02.2001 - 01.2004
Sales team leader
Loss prevention specialist
Executed merchandising strategies to increase product visibility, driving customer engagement.
Customer service representative
Recruited, hired, and trained new employees to build a skilled team.
Education
Criminal Justice Degree -
Lanier Technical College
Cumming, GA
06-2011
High School Diploma -
McEachern High School
Powder Springs, GA
01-2003
Skills
Campaign management
Digital analytics
Content strategy
Project coordination
Data entry accuracy
Critical thinking
Effective communication
Team collaboration
Self-direction
Attention to detail
Dependability and responsibility
Communication skills
References
Professional and Personal References Available Upon Request