Kelsey O'Shields
Easley,SC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Logistics Lead
GSI Restoration, Inc.
Homestead, FL
05.2024 - 09.2025
- Coordinated logistics operations to optimize inventory management and reduce delays.
- Implemented efficient shipping processes to enhance order fulfillment accuracy.
- Collaborated with vendors to ensure timely delivery of materials and supplies.
- Maintained constant communication between 4 companies under the same company owner correlating equipment, trackers, and employees.
- Ensured compliance with industry regulations and company policies through rigorous monitoring and training efforts.
Lead Bartender
On The Rail
Easley, SC
12.2022 - 05.2025
- Supervised bar operations, ensuring high-quality service and adherence to health standards.
- Trained and mentored junior bartenders, enhancing team efficiency and skill levels.
- Developed innovative cocktail recipes, increasing customer satisfaction and repeat business.
- Managed inventory control, optimizing stock levels and minimizing waste through effective ordering practices.
- Resolved customer complaints swiftly, maintaining positive relationships and fostering a welcoming atmosphere.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Main Line Operator
Electrolux
Anderson, SC
08.2021 - 11.2022
- Operated and monitored production machinery to ensure optimal performance and product quality.
- Conducted routine inspections and maintenance on equipment to minimize downtime.
- Collaborated with team members to streamline workflows and enhance efficiency in operations.
- Trained new operators on equipment usage, safety protocols, and standard operating procedures.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
Front Desk / Agent in Training
Bo Mahaffey Insurance Agency
Easley, SC
05.2020 - 08.2021
- Coordinated communication between clients and insurance agents, improving response times and service quality.
- Resolved client inquiries and concerns promptly, contributing to increased customer satisfaction ratings.
- Collected deposits, fees, and payments.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Talked to roughly 50 plus customers a day reminding of payments, filing claims, and handling complaints.
Education
High School Diploma -
Pickens High School
Pickens05-2014
Skills
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Teamwork and collaboration
Timeline
Logistics Lead
GSI Restoration, Inc.
05.2024 - 09.2025
Lead Bartender
On The Rail
12.2022 - 05.2025
Main Line Operator
Electrolux
08.2021 - 11.2022
Front Desk / Agent in Training
Bo Mahaffey Insurance Agency
05.2020 - 08.2021
High School Diploma -
Pickens High School