KELSIE SMITH
Central
Summary
Highly skilled college graduate with a M.S. in Management Leadership. Strong Microsoft Office skills with experience in database design and development, with a proven track record of accuracy and efficiency. An experienced team player and skilled problem solver who possesses excellent attention to detail and strong organizational skills. Seeking a challenging position where I can utilize my expertise to contribute to the success of the organization.
Overview
6
6
years of professional experience
Work History
Data Entry Analyst
IH Services
02.2023 - Current
- Efficiently performed data entry tasks, accurately inputting and maintaining confidential information into company databases
- Streamlined data management processes by implementing automated systems, resulting in increased productivity and reduced errors
- Collaborated with cross-functional teams to ensure data integrity and resolve any discrepancies or inconsistencies in a timely manner
- Developed and maintained effective organizational systems, enabling quick retrieval and analysis of data for reporting purposes.
Client Support Specialist
Safe Harbor
08.2022 - 02.2023
- Efficiently received and processed crisis intake calls from victims and accepted clients into shelter
- Skillfully facilitated new clients through intake procedures, explaining household procedures and preparing necessary documentation and photographs for client records
- Actively contributed to shelter projects, maintained a daily log for client incidents, and made valuable contributions to overall household operations
- Displayed a deep understanding of working with traumatized clients and effectively managed trauma-based behaviors
- Ensured prompt fulfillment of clients' basic needs
- Diligently completed inventories and various other paperwork as assigned
- Actively participated in meetings and trainings as required
- Demonstrated exceptional empathy, communication, active listening, and de-escalation skills while maintaining healthy boundaries.
Server
Ruby Tuesday
02.2022 - 05.2022
- Enhanced customer experience through proactive greeting and seating of guests, while accurately recording orders
- Demonstrated proficiency in utilizing the POS system to enter orders promptly and efficiently
- Leveraged comprehensive knowledge of menu offerings to provide personalized recommendations according to customer preferences
- Ensured a pristine and sanitary environment by consistently maintaining cleanliness and organization in assigned section
- Exhibited exceptional adaptability by promptly anticipating and addressing individual guest needs.
Cashier
Neighborhood Walmart
10.2021 - 01.2022
- Provided exceptional customer service by warmly greeting and assisting customers at the store
- Executed all financial transactions on the register, including processing cash, check, and card payments
- Ensured the cleanliness, presentation, and orderliness of the front end of the store at all times
- Demonstrated expertise and familiarity with the store's products and services to effectively address and resolve customer complaints.
Intramural Supervisor
Southern Wesleyan University
02.2018 - 05.2019
- Demonstrated efficient supervision of 1-2 weekly intramural basketball games
- Utilized advanced training techniques to accurately record and monitor game statistics
- Cultivated a positive and supportive atmosphere for players, spectators, and referees alike
- Meticulously managed inventory of essential supplies to ensure smooth operations.
Education
Master of Science in Management Leadership -
Southern Wesleyan University
Central, SC05.2023
Bachelor of Science in Business Administration -
Southern Wesleyan University
Central, SC05.2021
Skills
- Sorting and Labeling
- Database Uploading
- Market Research Data Entry
- Team Leadership
- Business Planning
- Business Management Principles
- Microsoft Office Suite
Athletics
Women's Track Team, NCAA Division II, Southern Wesleyan University, Central, SC, 08/2017-04/2022
- Able to put team goals first while improving personal performance
- Developed leadership skills essential for success on and off the field
- Mentor to younger teammates, Devoted 8-15 hours out of season and 20-30 hours in season
- Won field athlete of the year
- Won various medals for my 1st, 2nd, and 3rd place finishes throughout the seasons
Extra Curricular Activities
Intramural Supervisor, Southern Wesleyan University, Central, SC, 02/2018, 05/2019
- Demonstrated efficient supervision of 1-2 weekly intramural basketball games
- Utilized advanced training techniques to accurately record and monitor game statistics
- Cultivated a positive and supportive atmosphere for players, spectators, and referees alike
- Meticulously managed inventory of essential supplies to ensure smooth operations
Activities
- 20+ Hours of community service with JROTC
- Volunteer with Special Needs Summer Olympics 2016 & 2018
- Participated with Youth Empowerment Leaders of America (YELA)
- Volunteer at Alive Wesleyan Church Fall 2020-2021
Timeline
Data Entry Analyst
IH Services
02.2023 - Current
Client Support Specialist
Safe Harbor
08.2022 - 02.2023
Server
Ruby Tuesday
02.2022 - 05.2022
Cashier
Neighborhood Walmart
10.2021 - 01.2022
Intramural Supervisor
Southern Wesleyan University
02.2018 - 05.2019
Master of Science in Management Leadership -
Southern Wesleyan University
Bachelor of Science in Business Administration -
Southern Wesleyan University
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