Ken Lew
Summerville
Summary
Dynamic supervisor with a strong focus on team management and production efficiency. Successfully enhanced workflow and output through innovative problem-solving and equipment calibration. Committed to fostering collaboration and driving team success while maintaining quality control.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Store Owner
Dirty Jerzey Sports Cards and Memorbili LLC
Summerville
08.2025 - Current
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Developed product listings with engaging descriptions and high-quality images.
- Researched market trends to identify profitable items for resale.
- Handled customer inquiries and resolved issues promptly and professionally.
- Coordinated shipping and logistics for timely delivery of products.
- Analyzed sales data to optimize pricing strategies and inventory turnover.
- Utilized social media marketing to increase brand visibility and engage customers.
- Managed international shipping logistics to ensure timely delivery.
- Created detailed product descriptions including features, benefits and technical specifications.
- Implemented promotional campaigns that increased sales by 15%.
- Managed inventory levels to ensure timely delivery of orders.
- Provided customer service support via email, phone and live chat.
- Assisted with the development of new product offerings based on market research results.
- Updated website content regularly according to changing market conditions.
- Maintained accurate records of all transactions for audit purposes.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Purchased new or used items from online or physical sources for resale via websites.
- Managed inventory through multiple online platforms and marketplaces.
MT/ FAA Compliance Focal
Boeing
Charleston
01.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Proposed innovative ideas and solutions that improved team collaboration and project outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product-related challenges.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Ensured compliance with company policies, procedures, and safety regulations.
- Trained new employees on procedures and safety standards.
- Coordinated daily schedules to optimize team productivity and efficiency.
- Streamlined operational workflows by implementing targeted process improvements.
- Resolved conflicts among team members through effective communication strategies.
- Led team by answering questions and solving complex problems daily.
- Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.
- Provided training and support to new employees to ensure they understand their job responsibilities.
- Identified potential problems or risks associated with projects before they occur.
- Conducted quality checks and accuracy audits.
- Minimized waste and applied lean methods to save money and reduce expenditures.
- Monitored team members' progress and provided feedback and guidance.
- Implemented strategies for improving efficiency within the workplace environment.
- Monitored team members' progress and provided feedback and guidance.
- Implemented strategies for improving efficiency within the workplace environment.
Production Team Leader
Volvo
Ridgville
04.2018 - 06.2020
- Exceeded production targets by motivating and empowering team to handle any task.
- Spearheaded continuous improvement activities, driving changes and adapting to evolving production demands.
- Improved efficiency with well-balanced schedules and work assignments.
- Met production targets through organized schedules and careful management of priorities.
- Collaborated with management and suppliers to resolve materials issues, ensuring uninterrupted production.
- Kept line working smoothly by anticipating and meeting supply needs.
- Troubleshot and repaired equipment to minimize downtime and maintain production flow.
- Restored production line after malfunctions and resets, smoothly coordinating corrections and restarting equipment.
- Empowered employees to independently solve line problems and keep production running.
- Strengthened team performance with continuous training strategies.
- Reduced production errors, coordinating new runs based off clear technical plans.
- Documented daily production activities and submitted timely reports to keep management informed.
- Documented time, output, and cost data for automotive production line.
- Prevented accidents with consistent safety leadership, removing hazards and encouraging safe behaviors.
- Increased productivity by improving processes to remove bottlenecks.
- Achieved and maintained departmental, plant, and company goals for safety and quality.
- Prevented excess rework, keeping error rates at 3% with effective quality control strategies.
- Developed team from within, recommending employees for raises and preparing associates for increasing responsibility.
- Kept quality levels high with quick corrections of identified production problems.
- Proposed innovative ideas to enhance work processes.
- Avoided violations and production delays through effective enforcement of cleaning and organizational policies.
- Kept all areas clean, organized and in line with company professional standards.
- Protected personnel by observing safety guidelines, using correct equipment, and reporting hazards to management.
- Identified deviations from specifications through visual inspections of moving lines and final products.
- Maintained production lines by disassembling equipment and performing thorough cleanings.
- Resolved defects by correcting products and removing sub-standard items from line.
Production Team Leader
BMW
09.2012 - 08.2017
- Led [Number]-member team in production of [Type] products, ensuring consistent quality standards.
- Quickly detected production issues through continuous monitoring and regular audits, minimizing downtime.
- Consistently achieved daily goals, ensuring optimal production levels through calibration and preparation of machinery.
Sales Manager
Wizeguyz
Spartanburg
03.2011 - 09.2012
- Led sales team in territory management and sales quota achievement, setting clear goals and expectations to maintain performance.
- Trained sales team on strategies for managing value messages, structuring opportunities, and achieving deal closures, enhancing overall team effectiveness.
- Developed rapport with clients and key prospects, including actively contributing to sales process, making in-person sales calls, and entertaining clients.
- Maintained consistently high customer satisfaction ratings through proactive service management strategies.
- Organized strategies to reach target consumers and meet demand, contributing to market leadership by addressing multiple demand gaps.
- Coordinated sales meetings to discuss targets, marketing campaigns, and strategy improvements for deficient areas.
- Analyzed sales performance, coverage, and segmentation and distributed KPI reports to illustrate findings.
- Provided annual and quarterly forecasting reports to address sales strategy and revenue needs.
- Elevated team productivity and performance using improved training and motivational strategies.
- Created standard procedures required to sell, implement, and bill for new products.
- Capitalized on emerging trends with proactive management approach.
Education
Certification - Strategic Organizational Leadership
Villanova University BISK
Villanova, PA03-2024
Certification - Project Management
Villanova University/ BISK
Villanova, PA02-2024
GED -
Bergen Community College
Paramus, NJ03-2000
Certificate - Lean Six Sigma Green Belt
Southern Methodist University BISK
Dallas, TX03-2026
Skills
- OSHA compliance management
- Quality control
- GMP implementation
- Contamination prevention
- Quality inspection and defect monitoring
- Data analysis
- Lean Six Sigma methodology
- Technical training
- Technical documentation
- Production logging
- Forklift operation
- Experience leading a team
- Team building and collaboration
- Problem-solving
- Strong communication skills
- Project management
- Strategic leadership
- Customer service
- Team collaboration
- Process improvement
- Sales management
- Program creation and implementation
- Business management
- Business development
- Small business operations
Volunteer Experience
- Holly Hill Elementary, BETA Club / Robotics Team, Assisting son's robotics team, made contact with NASA to encourage students to pursue education for careers at NASA, dedicated project to NASA's current Mars mission, heading to Orlando, FL for competition.
- Holly Hill Hawks, Defensive Coordinator, Coaching 10U age group football team, ranked in the top 5 in the state.
Publications
MotorTrend Magazine, 07/01/19, Selected by Volvo for an interview.
Certification
Project management
Timeline
Store Owner
Dirty Jerzey Sports Cards and Memorbili LLC
08.2025 - Current
MT/ FAA Compliance Focal
Boeing
01.2023 - Current
Production Team Leader
Volvo
04.2018 - 06.2020
Production Team Leader
BMW
09.2012 - 08.2017
Sales Manager
Wizeguyz
03.2011 - 09.2012
Certification - Strategic Organizational Leadership
Villanova University BISK
Certification - Project Management
Villanova University/ BISK
GED -
Bergen Community College
Certificate - Lean Six Sigma Green Belt
Southern Methodist University BISK