Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendall Black

Lancaster

Summary

Energetic and composed individual with excellent multitasking abilities and calm demeanor under pressure. Offers attentive listening skills and calm decision-making in high-stress situations, ready to learn and excel in her field. Looking to transition into a new field, bringing skills developed in high-pressure environment. Skilled in handling urgent situations with precision and maintaining clear, effective communication. Ready to apply problem-solving and quick decision-making abilities to new professional challenges.

Overview

2
2
years of professional experience

Work History

911 Dispatcher

Lexington County
10.2022 - 02.2025
  • Read system maps and caller information, and documented details in system.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Answered calls from automatic routing system and took basic information from callers.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Transitions Academy of Surprise
Surprise
07-2021

Skills

  • Works Well Under Pressure
  • Active listening
  • Critical thinking
  • Computer skills
  • Teamwork and collaboration
  • Typing speed
  • Stress tolerance
  • Problem-solving

Timeline

911 Dispatcher

Lexington County
10.2022 - 02.2025

High School Diploma -

Transitions Academy of Surprise
Kendall Black