Kenesha McMullen
Anderson
Summary
To obtain a position as a customer care representatives
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
20
20
years of professional experience
Work History
Waitress
Applebee's
Anderson
10.2019 - Current
- Provide excellent customer service
Refurbisher
Tti equipment
05.2018 - Current
- Figure out why saws are not working and fix them
Operator
Electrolux
Anderson
08.2022 - 01.2024
Machine Operator
Electrolux
Anderson
07.2020 - 02.2022
Assembler
Human Technologies
Anderson
09.2017 - 02.2018
- Put together car parts for different makes and models
Waitress/Hostess
O'Charley's
Anderson
09.2016 - 02.2017
- I was responsible for making sure the customer had a great and memorable experience.
Sales Associate
JC Penny
Anderson
11.2011 - 08.2013
- Provided exceptional customer service
- Assisted guests with finding merchandise
- Stocked and organized products on the sales floor
Sales Associate
Family Dollar
Anderson
09.2008 - 07.2011
- Provided customer service to patrons
- Unloaded shipping trucks
- Stocked store shelves
- Traveled to other stores to help in time of need
Inspector
American Services
Anderson
05.2006 - 08.2010
- Inspected refrigerators
Education
Associate's degree - bussines managment
Tri-County Tech
Pendleton, SCSkills
- Serving
- Food Preparation
- Cleaning
- Microsoft Office
- Retail sales
- Customer Care
- Customer Support
- POS
- Sales
- Restaurant experience
- Microsoft Excel
- Computer skills
- Host/Hostess
- Food service
- Call Center
- Customer Service
- Excellent Verbal And Written Communication Skills
Additional Information
Goal-oriented, hard worker with supporting background and education capabilities., Effective problem solving skills., Experience in Microsoft Word, Excellent interpersonal and customer service skills, Calm under pressure, meet deadlines, Time management and management skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
Excellent Customer Service Award, 10/01/12, Customers took survey and gave raving remarks about my above and beyond performance when handling customers
Relocation
- Homeland Park, SC
- Atlanta, GA
- Greenville, SC
Assessments
Customer Service Skills, PROFICIENT, 11/01/18
Timeline
Operator
Electrolux
08.2022 - 01.2024
Machine Operator
Electrolux
07.2020 - 02.2022
Waitress
Applebee's
10.2019 - Current
Refurbisher
Tti equipment
05.2018 - Current
Assembler
Human Technologies
09.2017 - 02.2018
Waitress/Hostess
O'Charley's
09.2016 - 02.2017
Sales Associate
JC Penny
11.2011 - 08.2013
Sales Associate
Family Dollar
09.2008 - 07.2011
Inspector
American Services
05.2006 - 08.2010
Associate's degree - bussines managment
Tri-County Tech