Kenia N. F. Betancourt
Spartanburg
Summary
Pursued continuous development opportunities to advance expertise and enhance support for internal and external customers. Driven leader with excellent problem-solving, decision-making and conflict resolution skills. Analytical and results-focused in addressing organizational issues and implementing corrective actions.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Manager in Training
Zaxby’s
Simpsonville
12.2025 - 10.2026
- Assisted in training new team members on service standards and operational procedures.
- Coordinated shift schedules to optimize staffing and improve service efficiency.
- Engaged with customers to enhance their dining experience through attentive service.
- Maintained cleanliness and organization of dining and kitchen areas.
- Worked closely with customers to understand needs and resolve diverse issues.
Factory Production Worker
Magna Seating
Duncan
03.2024 - 06.2025
- Operated assembly line machinery to produce high-quality seating components.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to meet daily production targets.
- Assisted in training new employees on assembly procedures and safety guidelines.
- Loaded and unloaded materials for production with care and efficiency.
- Reported equipment malfunctions to supervisors for timely repairs and maintenance.
Machine Operator
Boysen USA
Spartanburg
02.2022 - 03.2024
- Operated machinery to ensure efficient production of automotive components.
- Monitored equipment performance and conducted routine maintenance as needed.
- Followed safety protocols to maintain a safe working environment for all staff.
- Adjust machine settings to complete tasks accurately.
- Observe machine operations to detect any problems or defects in the finished product.
- Prepared machine for production processes by equipping with required tools and parts.
Education
Dorman High School
Roebuck, SCSkills
- Customer service
- Team building
- Employee training
- Staff scheduling
- Staff leadership
- Vendor management
- Operations support
- Customer relations
Languages
English
Beginner
Spanish
Native/ Bilingual
Timeline
Manager in Training
Zaxby’s
12.2025 - 10.2026
Factory Production Worker
Magna Seating
03.2024 - 06.2025
Machine Operator
Boysen USA
02.2022 - 03.2024
Dorman High School