Kenneth Powers
Anderson
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Epic Health Desk
Anmed
Anderson, SC
02.2024 - Current
- Supported hospital clients with IT customer service, assisting with portal navigation and password inquiries to enhance user experience.
- Delivered service with a positive attitude, employing problem-solving skills to efficiently resolve client issues.
- Assisted patients over phone with MyChart password resets, ensuring timely access to their health information.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Assists with day-to-day operations, working efficiently and productively with all team members.
Assistant PAS Manager
Anmed
Anderson, SC
11.2022 - 02.2024
- Oversaw 20 FTEs to ensure effective team performance and resource allocation
- Assisted with overseeing of 20 FTES
- Ordered department supplies within budget to maintain operational efficiency
- Reconciled daily deposits
- Monthly chart audits and re-educating staff as needed
- Weekly rounding with all staff members
- Conducted monthly chart audits and re-educated staff.
- Ordered supplies for dept according to budget
- Collaborated with outpatient and inpatient staff to ensure patient care standards were met.
Assistant Store Manager(part-time)
Dollar Tree
Anderson, SC
10.2021 - 12.2023
- Assisted with all store functions and daily activities.
- Managed store opening and closing procedures during manager's absence
- Kept stockroom and sales floor organized and clean
- Assisted with all store functions and day to day store activities as directed by manager
- Maintained professional and friendly environment for customers and subordinates
- Balanced daily deposits to maintain accurate financial records
Billing Specialist
Anmed
Anderson, SC
08.2021 - 11.2022
- Managed billing and collections for Anmed through private pay, third-party reimbursement, and insurance claims.
- Reviewed and submitted appeals for denied claims to ensure proper reimbursement.
- Processed and verified billing statements to ensure accuracy and compliance with company policies.
- Collaborated with healthcare providers to resolve billing discrepancies and improve payment cycles.
- Implemented electronic billing systems, enhancing efficiency of billing operations and reducing processing time.
Registrar
Anmed
Anderson, SC
03.2020 - 08.2021
- Managed patient registration and admission processes to ensure accurate and efficient intake
- Verified coverage and authorizations
- Generated complete and accurate patient records
- Managed billing processes efficiently , insurance claims and posted payments
- Checked coverage and authorizations to facilitate seamless patient care
Practice Specialist, Admission Counselor
Greenville Health System
Greenville, SC
11.2019 - 03.2020
- Posted payments and insurance adjustments to ensure accurate financial records
- Directed patient flow
- Balanced end of day transactions to maintain financial integrity
- Handled billing and collections
- Handled billing and collections to secure timely revenue recovery
- Balanced End of Day
- Assumed leadership role in emergency department operations.
- Managed patient flow through the facility to optimize service delivery.
Assistant PAS Manager
Anmed
Anderson, SC
09.2018 - 11.2019
- Managed daily operations of dept
- Oversaw daily operations of department, ensuring smooth workflow and team coordination
- Monthly chart audits and re-educating staff as needed
- Supported hiring and training processes for new staff, enhancing team readiness and service delivery
- Assisted on floor as needed on all shifts
- Conducted monthly chart audits and re-educated staff
- Collaborated with outpatient and inpatient staff to ensure seamless patient care
- Conducted weekly rounds with all staff members to address concerns and improve workflow
Education
Career Diploma - Medical Billing and Coding with Honors
Ashworth College
Atlanta, GA07-2017
Career Diploma - Medical Office Manager
Greenville Tech
Greenville, SC04-2015
Diploma - General Studies
D.W. Daniel High
Clemson, SC01-1985
Skills
- Epic
- Technical Troubleshooting
- Patient Billing
- Insurance Verification
- Precertification
- Electronic records
- Microsoft Office
- Analytical
- Customer Service
- Customer Engagement
- Team Collaboration
- Supervisory
- Performance Management
- Organizational
- Multi-tasking
- Adaptability
Certification
Certified Healthcare Access Associate 2026
Timeline
Epic Health Desk
Anmed
02.2024 - Current
Assistant PAS Manager
Anmed
11.2022 - 02.2024
Assistant Store Manager(part-time)
Dollar Tree
10.2021 - 12.2023
Billing Specialist
Anmed
08.2021 - 11.2022
Registrar
Anmed
03.2020 - 08.2021
Practice Specialist, Admission Counselor
Greenville Health System
11.2019 - 03.2020
Assistant PAS Manager
Anmed
09.2018 - 11.2019
Diploma - General Studies
D.W. Daniel High
Career Diploma - Medical Office Manager
Greenville Tech
Career Diploma - Medical Billing and Coding with Honors
Ashworth College
AWARDS
Member of Delta Epsilon Tau, Honor Society 2017