Kenya Byrd
Orangeburg
Summary
Dependable team member with a proven track record in high productivity and efficient task execution. Expertise in route planning, time management, and safety compliance enhances operational effectiveness. Strong communication and problem-solving abilities contribute to improved delivery operations and customer satisfaction. Consistently meets performance targets while maintaining a clean and professional vehicle.
Overview
9
9
years of professional experience
Work History
Delivery Driver
R & R Assoc.
Blythewood
08.2025 - 02.2026
- Delivered packages efficiently to residential and commercial locations.
- Maintained accurate delivery logs and records for accountability.
- Communicated with dispatch to confirm delivery schedules and routes.
Unloader
Walmart
Ridgeville
07.2024 - 08.2025
- Operated forklifts to load and unload goods efficiently.
- Inspected incoming and outgoing shipments for accuracy and condition.
- Collaborated with team members to maintain a safe work environment.
- Followed safety protocols while handling heavy materials and equipment.
- Organized inventory in designated storage areas for easy access.
Sales Associate
Dollar General Market
Holly Hill
04.2021 - 07.2023
- Maintained store cleanliness and organized merchandise displays.
- Assisted customers with product selections and answered inquiries.
- Processed transactions accurately at the cash register.
- Collaborated with team members to fulfill daily operational tasks.
- Stocked shelves and ensured inventory was properly rotated.
Digital Voice Sales
Charter Spectrum
West Columbia
08.2019 - 01.2020
- Achieved efficient completion of daily duties with high accuracy.
- Introduced innovative ideas to improve team performance and outcomes.
- Collaborated with diverse coworkers to resolve product and service-related issues.
- Enhanced customer satisfaction through effective problem resolution and friendly service.
- Organized and prioritized tasks to meet service goals efficiently.
Phone Banker 2
Wells Fargo Bank, N.A.
Columbia
10.2016 - 07.2018
- Resolved customer concerns through effective communication and problem-solving skills.
- Educated customers on online banking features and security practices.
- Assisted customers with account inquiries and transaction requests.
- Provided accurate information on banking products and services.
- Collaborated with team members to refine service delivery processes.
- Trained new staff on operational procedures and customer service standards.
Education
Certified Medical Assistant
Allen School
Jamaica, NY05-2004
High School Diploma -
Beach Channel High School
Rockaway Park, NY09-2002
Associate of Applied Science - Nursing
Borough of Manhattan Community College
New York (City), NYAssociate of Arts - General Business
Berkeley College
New York (City), NYSkills
- Route optimization
- Vehicle inspection
- Delivery documentation
- Inventory management
- Safety compliance
- Customer service
- Account management
- Banking transactions
- Online banking education
- Problem solving
- Conflict resolution
- Data entry
- Team collaboration
- Sales techniques
- Effective communication
- Critical thinking
- Time management
- Email management
- Decision making
- Shipment inspection
- Safety protocol adherence
- Delivery logistics
Timeline
Delivery Driver
R & R Assoc.
08.2025 - 02.2026
Unloader
Walmart
07.2024 - 08.2025
Sales Associate
Dollar General Market
04.2021 - 07.2023
Digital Voice Sales
Charter Spectrum
08.2019 - 01.2020
Phone Banker 2
Wells Fargo Bank, N.A.
10.2016 - 07.2018
Certified Medical Assistant
Allen School
High School Diploma -
Beach Channel High School
Associate of Applied Science - Nursing
Borough of Manhattan Community College
Associate of Arts - General Business
Berkeley College