Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerry Brown

Buffalo

Summary

Exceptional work ethic with excellent communication and multi-tasking skills that are management worthy. Exquisite track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Proven leadership and organizational development skills, as well as a thorough understanding of business procedures.

Overview

24
24
years of professional experience

Work History

Auditor

H&M Services
04.2023 - 12.2023

Auditor

  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Responsible for maintaining accurate stock records.
  • In charge of conducting tri-monthly inventories of the materials on the store floor.
  • Solved count issues, improved operations, and provided excellent service.
  • Established long-term management relationships through prompt service.
  • Maintained excellent attendance while showing up on time each day despite traveling hours at a time to a different location daily.

Branch Manager

  • All previous duties performed as an auditor.
  • Creating and providing an accurate schedule for all employees.
  • Created new long and organizational strategies.
  • Authority to recruit and terminate employees.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Used financial software to document inventory, create various reports and other documents.
  • Provided professional greetings to store and district managers, as well as friendly, knowledge assistance.
  • Assisted and provided general program information.
  • Increased proficiency by modernizing document organization systems.
  • Identified and suggested improvements to existing processes in order to improve accuracy and service quality.
  • In charge of daily reports and provided advice to executive leaders during decision-making.
  • Provided excellent administrative support to staff.

Yard Driver/Team Lead

Redi Group for BMW Manufacturing
07.2022 - 04.2023

Yard Driver

  • Inspecting freshly manufactured BMW cars both internally and externally, insisting that all immediate vehicular functions are accurate and efficient.
  • Following specific instructions on where to drive cars and assuring that they make it to the proper location safely.
  • Transporting co-workers to assigned destinations as required.

Team Lead

  • Ensuring the yard is ran and maintained properly according to company guidelines.
  • Managing day to day tasks within the team.
  • Training new employees.
  • Assisting offline support in their tasks.
  • Preparing a weekly staffing report to offline support for all employees that are under staffing agencies.

Customer Service Manager

Ingles
03.2022 - 07.2022
  • Managing and supervising front-end staff, assuring any issues with business operations are resolved.
  • Successfully opening and/or closing the store on time with a wide range of duties allowing coordinations to wind smoothly.
  • Authority to schedule certain store employees, and take accurate inventory of cash in registers.
  • Attending to any customer service needs within an efficient and timely manner, assuring the resolving of issues and 100% customer satisfaction.

Auditor/Branch Manager

H&M Services
07.2015 - 11.2021

Details of duties listed under MSI Inventory

Auditor/Branch Manager

MSI Inventory Service
05.2000 - 07.2015

Auditor

  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Responsible for maintaining accurate stock records.
  • In charge of conducting tri-monthly inventories of the materials on the store floor.
  • Solved count issues, improved operations, and provided excellent service.
  • Established long-term management relationships through prompt service.
  • Maintained excellent attendance while showing up on time each day despite traveling hours at a time to a different location daily.

Branch Manager

  • All previous duties performed as an auditor.
  • Creating and providing an accurate schedule for all employees.
  • Created new long and organizational strategies.
  • Authority to recruit and terminate employees.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Used financial software to document inventory, create various reports and other documents.
  • Provided professional greetings to store and district managers, as well as friendly, knowledge assistance.
  • Assisted and provided general program information.
  • Increased proficiency by modernizing document organization systems.
  • Identified and suggested improvements to existing processes in order to improve accuracy and service quality.
  • In charge of daily reports and provided advice to executive leaders during decision-making.
  • Provided excellent administrative support to staff.

Education

Union High School
Union, SC

Skills

  • Employee Guidance
  • Technical Documentation
  • Agile Environments
  • Team Leadership
  • Member Support
  • Customer Needs Assessments
  • Team Monitoring
  • Programming Issue Identification
  • Team Engagement
  • Problem Documentation
  • Work Orders
  • Business Development Understanding
  • Critical Thinking
  • Typing Proficiency
  • Reading Comprehension
  • Managing Multiple Tasks
  • System Implementation
  • Computer Proficiency
  • Problem-Solving Ability
  • Money Handling Ablities
  • Office Equipment Proficiency

Timeline

Auditor

H&M Services
04.2023 - 12.2023

Yard Driver/Team Lead

Redi Group for BMW Manufacturing
07.2022 - 04.2023

Customer Service Manager

Ingles
03.2022 - 07.2022

Auditor/Branch Manager

H&M Services
07.2015 - 11.2021

Auditor/Branch Manager

MSI Inventory Service
05.2000 - 07.2015

Union High School
Kerry Brown