Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Neurodiagnostic Technologist
Prisma Health
02.2025 - Current
Demonstrates some knowledge of neuroanatomy and physiology, basic electronics, electrical safety, basic computer skills, END instrumentation, pattern recognition and various medical and pharmacological conditions that influence the EEG recording.
Summarized technical data to assist physicians to diagnose brain, sleep or nervous system disorders.
Selected functional and original equipment to achieve program and neurosurgical objectives by performing thorough research.
Mental Health Technician
Three Rivers Behavioral Health
01.2025 - Current
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Patient Care Technician/PRN
Wildewood Downs Retirement
08.2021 - Current
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Charting all documentation, also making sure all vitals are completed for patients
Customer Care Analyst
Verizon
11.2020 - 01.2025
Provided information regarding charge accounts and loyalty programs.
Boosted sales revenue by skillfully promoting diverse service options.
Cultivated customer loyalty, promoted repeat business, and improved sales.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Provided technical support during software installation and configuration.
Managed call flow to respond to technical support needs of customers.
Human Services Assistant
Midlands Center
09.2014 - 11.2020
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with mobility, and facilitated activities of daily living
Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
Education
Completion of Course - Certified Nursing Assistant
Midlands Technical College
West Columbia, SC
12-2024
Skills
HIPAA compliance
Medical terminology
Staff supervision
Time management abilities
Relationship building
Problem resolution
Timeline
Neurodiagnostic Technologist
Prisma Health
02.2025 - Current
Mental Health Technician
Three Rivers Behavioral Health
01.2025 - Current
Patient Care Technician/PRN
Wildewood Downs Retirement
08.2021 - Current
Customer Care Analyst
Verizon
11.2020 - 01.2025
Human Services Assistant
Midlands Center
09.2014 - 11.2020
Completion of Course - Certified Nursing Assistant