Kevin Bach
Goose Creek,SC
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Operations Center Dispatch Officer
GardaWorld Security
04.2023 - Current
- Continuously monitored surveillance cameras, alarms, and access control systems to detect and respond to security threats
- Maintained detailed records of security events, investigations, and incident resolutions
- Acted as the first responder to security breaches, coordinating emergency procedures and notifying relevant authorities
- Ensured adherence to security policies, company regulations, and industry compliance standard
Server Assistant
Charleston Harbor Fish House
01.2022 - 04.2023
- Quickly mastered the POS system to efficiently process orders and transactions
- Verified and reconciled liquor invoices with management to ensure order accuracy
- Maintained seamless communication and teamwork in a high-pressure, fast-paced environment
- Resolved customer inquiries and concerns promptly to enhance guest satisfaction
- Oversaw inventory management, organization, and maintenance of multiple liquor and wine cellars
Food Runner
Murphy’s Tavern
Greenwood Lake, USA
06.2016 - 09.2019
- Coordinated events for parties of 50+ guests, managing scheduling, order selection, and logistics
- Provided exceptional customer service by handling inquiries, resolving disputes, and ensuring guest satisfaction
- Maintained efficiency and composure in high-pressure, fast-paced environments
- Assisted in the timely delivery of food orders while ensuring accuracy and presentation standards
Education
B.S. - Psychology, Security and Conflict Studies
University of Mary Washington
Fredericksburg, VACertification - Information Technology Specialist
Medcertify
01-2025
Skills
- Computer installation
- Software installation
- PC hardware assembly
- Hardware replacement
- Operating systems installation
- Software programs installation
- Technical issue diagnosis and resolution
- Google Docs
- PowerPoint
- Excel
- Microsoft Office
- Windows
- Stress tolerance
- CCURE 9000
Certification
- CPR/AED Certification
- CompTIA A+ Certification (In Progress)
Timeline
Security Operations Center Dispatch Officer
GardaWorld Security
04.2023 - Current
Server Assistant
Charleston Harbor Fish House
01.2022 - 04.2023
Food Runner
Murphy’s Tavern
06.2016 - 09.2019
B.S. - Psychology, Security and Conflict Studies
University of Mary Washington
Certification - Information Technology Specialist
Medcertify